Paramount Plumbing
Plumber · Acworth, GA · Open 24 hours per Google listing
Our verdict
themeCounts.fast_response=23 and 92 of 100 sampled reviews are 5-star, but the company shows a bait-and-switch pattern: 8 of 100 reviews are 1-star over swapped products and uncompleted repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Acworth, GA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
After-hours calls resolved fast, including a hot-water-line hole fixed by next afternoon
1 cited review
“Paramount Plumbing was great through the whole process from me calling after hours last night to the issue being resolved early this afternoon!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Jobs completed within an hour with pricing explained up front
1 cited review
“Nick and Fermin were right on time and completed the job within an hour. Very informative in explaining pricing and work to be done.”
Technician Fermin praised for diagnosing an unusual issue that turned out minor instead of an expensive repair
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Customer charged ~$500 for an emergency Saturday visit, then a never-ordered part left them 6 days without hot water and a rude receptionist
“Days later, after still hearing nothing, my husband called and discovered the part was NEVER ORDERED... After SIX DAYS without hot water, the part finally arri”
Red flag
Written toilet estimate honored with a half-price two-piece unit billed at the elongated unit's price
“BAIT AND SWITCH pros. Sad, because the techs are actually great. I approved a written estimate for a toilet replacement... It turns out the two piece toilet is actually HALF as much and not at all the elongated one we ordered.”
Bait-and-switch reported: approved toilet estimate swapped for a cheaper two-piece unit at the same price
“BAIT AND SWITCH pros. Sad, because the techs are actually great. I approved a written estimate for a toilet replacement... It turns out the two piece toilet is actually HALF as much and not at all the elongated one we ordered.”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“WARNING! DO NOT USE! BAIT AND SWITCH pros. Sad, because the techs are actually great. I approved a written estimate for a toilet replacement. After waiting 2 weeks, and scheduling the installation, I received a call that they only have a two piece toilet. I could get this one today for $100 off (what they said was the price difference) or wait even longer for the toilet I ordered. In need of the toilet, I said 'OK' …”
“The pictures are of a tankless unit that I paid for and later had to have removed. The technician spent 2 days troubleshooting to ultimately go back on his word that I could have thankless. He said my system couldn't support the tankless unit. Replaced with a cheaper large tank like before. Left modified piece including holes to my exterior. When asked about the $$$ difference being refund for the cheaper unit he …”
“BEWARE IF YOU HAVE A WATER LEAK OR GARBAGE DISPOSAL CLOG ! DO NOT HIRE PARAMOUNT PLUMBING HAS NO PLUMBERS FOR EMERGENCY PLUMBING PROBLEMS! FOR THE RECORD my garbage disposal is not working! nasty dirty water stuff pop up on both my sinks! i called paramount plumbing -on Thursday AUG 15 2024 AGAIN Friday morning - plumber can come Monday AUG 19 2024 mans 4 days my garbage disposal is not draining so 4 days i …”
Positive
“Nick was awesome. Fixed the problem fast and professionally and after hours. Calling them every time.”
“Called them to come and give me an estimate for replacing my water heater. Their price was the best. Sosa and Landon arrived on time and went right to work. Everything was finished and cleared away in just over 3 hours. Both were professional and very personable. I would definitely recommend Paramount for any plumbing needs!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2023.
Across platforms
Should you hire Paramount Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Paramount Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Acworth · Clarkdale · Cartersville