Stemmle Plumbing Repair Inc.
Plumber · Richmond, VA · Open 24 hours per Google listing
Our verdict
Dispatches fast even at 9pm on emergencies and handles complex diagnostics well, but charges premium rates that some customers find steep for the actual work time.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Richmond, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: arrived within 1 hour on Sunday evening, and stayed until 1:30am on a late-night backup call
1 cited review
“$781 seems excessive for less than an hour's work.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
5 of 5 reviewers praise technician professionalism, politeness, and respectfulness on the job
1 cited review
“$781 seems excessive for less than an hour's work.”
Cited in 5 of the 5 reviews we analyzed — 4 cited reviews not excerpted here.
4 of 5 reviewers highlight diagnostic expertise and ability to solve problems other contractors missed
Cited in 3 of the 5 reviews we analyzed.
Communication excellence: proactive follow-up calls, photo documentation, and patient explanations reported by multiple customers
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Limited negative feedback pool (1 of 5 reviews critical on pricing) makes it difficult to assess whether pricing complaints are systemic or isolated, but the one pricing criticism was explicit and detailed
“$781 seems excessive for less than an hour's work.”
Pricing concern: one customer rated 2/5 specifically because $781 total charge ($189 dispatch + $592 labor) felt excessive for under one hour of actual work, despite acknowledging technician quality
“$781 seems excessive for less than an hour's work.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“My 84 year old aunt had a blockage in her sewer line this past Sunday so we called Stemmle and they said that they could get to us in about an hour. They arrived at little after 6pm and assessed the situation. They told us that there would be a dispatch fee of $189, which we understood and then they searched for and located the blockage by way of a clean out located in the garage (floor) and cleared the blockage …”
Positive
“Wanted to highlight how fast and efficient Stemmle was in helping me identify that my septic tank was not only backed up to my house but also ways to remediate my issue. Trey came out at 9pm and was here till 1:30am helping us with the backed up line. He advised us on how to move forward and the next morning Michelle gave me a courtesy call about the septic man. Sh’pollo was the most respectful and mindful worker …”
“Great experience with Kyle J and the Stemmle plumbing team. I unfortunately had the experience of a pipe freeze and burst underneath the house on a Sunday in my rental property. Called Stemmle Plumbing and Kyle showed up promptly, and fixed the issue. Great communication, sent me photos to keep me updated and answered all my questions. I won’t hesitate to ever call Kyle for any plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 590 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Should you hire Stemmle Plumbing Repair Inc.?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Stemmle Plumbing Repair Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Richmond, VA
Roto-Rooter Plumbing & Drain ServicesCONDITIONALRanked #11 of 15 in Richmond · Arrives fast and communicates well, but installation quality is inconsistent—one reviewer …360 Plumbing Service LLCCONDITIONALRanked #13 of 15 in Richmond · Excellent technical work and honest pricing, but severe project management failures and un…See all 15 plumbers we've reviewed in Richmond, VA →
Nearby: Richmond · Petersburg · Mannboro · Crozier