Roto-Rooter Plumbing & Drain Services

Chris was extremely beneficial in helping us with an ongoing line issue. He was honest, knowledgeable, and efficient. He installed a clean-out and repaired the line that was damaged as a result of some roots. Thank you for providing us such great service!

2nd time we used RotoRooter in the last 10 or so years. Staff is always friendly and professional. Tech came a day earlier than the final appointment date we had. That was great news. Cleared the clog in short order and showed the video of what was wrong plus gave us some tips. We are happy.

Bill and Bryan at Roto-Rooter were absolutely phenomenal. They handled everything so seamlessly and effectively on the job from the initial assessment to ongoing communication throughout the mitigation process. They were professional, knowledgeable, and incredibly responsive — taking the time to explain moisture readings, next steps, and options in a way that made me feel informed and confident during a very stressful situation. What really stood out was their honesty and care. They were thoughtful about insurance considerations, respectful of my home, and clearly committed to doing the job the right way—not the rushed way. It’s rare to find a team that combines technical expertise with such genuine integrity and kindness. I’m extremely grateful for their work and would highly recommend Bill and Brian at Roto-Rooter for water damage mitigation — they truly went above and beyond.

Service: Installation of garbage disposal (InSinkErator Badger 5XL Continuous feed 1/2-HP), dishwasher (GE 24-in Top Control Built-in Dishwasher), and an Undersink Water Filtration System. Pros: Ease of scheduling an appointment, especially on a weekend; notification of time of arrival; professionalism and courteousness of technician. Cons: Incorrect installation of P-Trap that resulted in water shooting upwards after turning on garbage disposal (paid $99 service charge for a different plumber to discover this and resolve the problem); power wires of the garbage disposal were not tucked into the bottom of the garbage disposal per the instructions. The picture shows what it looks like after I tucked in the wires. What would I do differently: If I use Roto-Rooter again, I would not schedule an appointment on a Saturday or Sunday (because plumbing parts and supply stores were not open); ask questions and not make any assumptions I chose not to let Roto-Rooter diagnose or fix the garbage disposal issue because my experience with a previous job, combined with this current problem, left me with less than full confidence in their service.

Jarrett was the best!!!! He was very knowledgeable and such a pleasure. Personality was amazing and he was super friendly. I’m sure you all value him on the team. He provided excellent service and took care of my issue. With the holiday being tomorrow, I can continue to have a worry free day and smile. Thank you Jarrett and company!