Service Professionals
Plumber · West Orange, NJ · Open 24 hours per Google listing
Our verdict
Fast emergency response with meticulous workmanship and transparent pricing—a crew that shows up prepared and stays until the job is done right.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in West Orange, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response and accessibility: Multiple reviewers praise quick response times and willingness to take on urgent jobs, including weekend/holiday availability for burst pipes and drain emergencies.
2 cited reviews
“From the very first call, quick response time and genuine willingness to listen.”
“Kevin promised someone will come back to finish at no extra cost.”
Exceptional workmanship and site cleanliness: 3 of 5 reviewers specifically mention meticulous work practices, including protective coverings, vacuuming, and clean work areas.
1 cited review
“They kept all of the work areas clean and protected. Process was seamless.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Clear communication and follow-through on promises: Technicians explain problems, walk customers through steps, and honor commitments like no-charge return visits.
3 cited reviews
“From the very first call, quick response time and genuine willingness to listen.”
“Kevin promised someone will come back to finish at no extra cost.”
“They kept all of the work areas clean and protected. Process was seamless.”
Fair pricing for emergency work: Reviewers consistently describe rates as 'reasonable,' 'fair,' and 'worth the value' even for high-ticket jobs, with membership discount options available.
2 cited reviews
“From the very first call, quick response time and genuine willingness to listen.”
“Kevin promised someone will come back to finish at no extra cost.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Persistent problem-solving on complex jobs: Team handled difficult multi-step repairs (6-foot deep sewer lines, stubborn clogs) and committed to follow-up work.
1 cited review
“Kevin promised someone will come back to finish at no extra cost.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Highly Recommend Service Professionals Union NJ! I recently had a plumbing emergency with a stubborn drain clog in my basement sink right before Memorial Day weekend, and Service Professionals Union NJ came through in a big way. From the very first call, their office staff demonstrated a fantastic customer service attitude — quick response time, a true can-do spirit, and a genuine willingness to listen attentively …”
“Update as of February 24, 2026: Rich, Ronny, Chris and Johnny came to do the pipelining and things appear to have gone very smoothly. They kept all of the work areas clean and protected. Our day did not seem to be interrupted much at all. The whole process was seamless. I'm thankful for their service and feel pretty confident about the job that was done. They answered all questions I had and agreed I can reach out …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 6,587 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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More plumbers in West Orange, NJ
Ryan & CompanyCONDITIONALRanked #13 of 15 in West Orange · Excellent technicians and reliable service over years, but pricing transparency is a signi…Service ProfessionalsLOOK ELSEWHERERanked #15 of 15 in West Orange · Exceptional emergency response and workmanship, but pricing consistently runs high—expect …See all 15 plumbers we've reviewed in West Orange, NJ →
Nearby: West Orange · Livingston · Colonia · Morristown