Service Legends Heating, Cooling, Plumbing & Indoor Air
Plumber · Ankeny, IA · Open 24 hours per Google listing
Our verdict
Exceptional craftsmanship and customer care with consistently high marks across all dimensions, though limited emergency-hours data makes 2am burst-pipe suitability unclear.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in West Des Moines, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise technician professionalism, attention to detail, and going above standard service expectations
3 cited reviews
“very patient and detail oriented. went the extra mile checking components”
“kind, honest and not pushy. He took his time and outlined everything”
“provided a quote which was reasonable. He completed the work.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Honest communication and transparent pricing; customers report feeling informed and confident in decisions
2 cited reviews
“kind, honest and not pushy. He took his time and outlined everything”
“provided a quote which was reasonable. He completed the work.”
Quick turnaround on major installations and efficient problem-solving even when parts require second trip
1 cited review
“provided a quote which was reasonable. He completed the work.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Deep diagnostic expertise; one technician identified complex electrical root cause requiring utility company intervention
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Jason did great with my inspection and repair of my ac unit! He was very patient and detail oriented. He also went the extra mile with checking other components as well since he was there! Amazing service! Highly recommend”
“Grant and Chris did an excellent job installing my new furnace. Before and after the installation, they took the time to answer any questions I had, which helped me feel confident about using the furnace this fall. They also made sure to clean up the work area thoroughly, leaving everything tidy. I highly recommend them for their professionalism, care, and attention to detail.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5,524 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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