All plumbers
SP

Schaal Plumbing, Heating and Cooling

West Des Moines, IA
4.9(8570 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 8570 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 8570 Reviews Tell Us

Emergency Response

Fast turnaround on major jobs: agreed to HVAC purchase Monday, installed Thursday; another emergency furnace call accepted on Saturday when other companies refused.

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

1 review mentions membership programs or upselling

Upselling concerns

Communication

Transparent communication: 3 of 5 reviewers specifically praised clear explanations of repairs, replacements, maintenance, and installation process.

Pricing

Dramatically undercuts competitor pricing: one reviewer quoted $12,000 elsewhere but Schaal came in at $6,275, nearly $5,800 cheaper.

Fast ResponderGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
Jasmine Liu

Ammar was very experienced and knew exactly what the issues were. He went above and beyond by trying his best to fix my water heater issue before suggesting a replacement. I highly value his integrity and I’m incredibly satisfied with the work he did in installing my new water heater. I would highly recommend Schaal based on this experience!

B
B T

I am disabled and on a very fixed income, so when a different company said they were going to charge me $12,000 for a new AC unit and that "all other companies would be about the same price", I was discouraged. I was looking into window units but my windows were too wide for every unit I found. While looking at ACs, I remembered my friend Buddy saying they used Schaal for their wife's furnace. I decided I would try to call another company despite what that other technician said to me, and they had someone scheduled to come out the next day. Vern was the fellow I spoke with, and he quoted me $6,275 for a unit. That was $5,725 cheaper than the other company who claimed I wouldn't find anything lower!!!!!! OVER $5,000!!!!!! That other technician lied to my face as I cried and said I wouldn't be able to afford $12,000 and left. Vern was no-nonsense, straight to the point, and was just as BLEH as I was over the price I was given. With a friend's help I qualified for an $80 payment a month. Zac was the installation technician who came to install the AC unit. He was respectful, complimented my D&D collection, and he and (I am so sorry I don't remember his name but he was so nice!) the person training under him did a great job in general. They were even kind enough to help me tape up a duct which wasn't pushing out air well because it wasn't seated right, and they had to fight cobwebs to do it.🙀 Thank you again, Schaal. You didn't take me into the woods and bend me over a barbed wire fence. You were way more gentle than that, and I appreciate it. Hahah!!! Take care and thank you everyone.

T
Tom Dillon

New HVAC system. I agreed to the purchase on Monday this week and was installed Thursday this week, very fast turnaround. Guys are knowledgeable and friendly. They ran all new lines, replaced ductwork, and PVC tubing. They placed the unit where I requested at no additional charge. They worked clean and timely.

E
Elaine Mckiness

I had a great experience with the HVAC technician Quinn who came out to fix my heater. He was very knowledgeable and took the time to clearly explain the entire process, what needed to be repaired, what might need to be replaced in the future, and how I can properly maintain the system to keep it running well. I really appreciated how transparent and thorough he was. It made me feel confident that the job was done right. Highly recommend!

P
Patrick Fraizer

I had a furnace issue and called some places and only Schaal was able to come on a Saturday. The technician, Cole was great. He worked quickly and explained everything very well after he finished. He did a great job and I would recommend them.

Business details

Phone
(515) 207-2272
Address
5670 NW Beaver Dr, Johnston, IA 50131, USA
Hours
Open 24 hours

Service area

Based in West Des Moines. Serves 9 nearby cities within 20 miles:

Last updated June 26, 2026 · Data from Google Reviews
0

Schaal Plumbing, Heating and Cooling

4.9$
Call