Bell Brothers Heating, Cooling & Plumbing
Plumber · West Des Moines, IA · Open 24 hours per Google listing
Our verdict
Staff consistently goes above and beyond with fast response times and transparent communication—even covering emergency furnace replacements before your honeymoon.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in West Des Moines, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise fast arrival and quick problem resolution, with same-day/same-hour fixes emphasized
1 cited review
“Arrived quickly and was very knowledgeable. Promptly fixed our air conditioner.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Technicians (Caden, Nick, Adnan) consistently explain work clearly, show findings, and provide cost estimates before proceeding—mentioned in 4 of 5 reviews
3 cited reviews
“Helped me. Explained services. So thankful he said that.”
“Work was excellent and thorough. Explained, showed all work.”
“Arrived quickly and was very knowledgeable. Promptly fixed our air conditioner.”
Work quality and thoroughness consistently rated excellent; one reviewer notes plumbing inspection uncovered and fixed multiple minor issues without being asked
1 cited review
“Work was excellent and thorough. Explained, showed all work.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Willingness to work with customers on pricing; 2 reviews mention discounts or flexible financial plans offered
Cited in 2 of the 5 reviews we analyzed.
Exceptional customer service gestures: one technician calmed a grouchy customer; company sent wedding gift after major furnace replacement job
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I had a message on my thermostat that I didn't know how to clear Caden help me with. Said everything was working great. Explain what services Bell Brother's has for services. One services I was not aware of. So thankful he said that because I was looking for an electrician. Also said he was busy but I'm happy do busy with one company. Yearly air-conditioner check.”
“The work that was provided was excellent and thorough. A plumbing inspection was done at the same time a number of minor problems were found and also fixed. Nick explained and showed me all that he found, explained possible repairs and cost prior to doing the work. Everything was done well and he worked quickly, reviewed and showed all the work that was done. All work areas were left in a clean and neat …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 4,150 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: West Des Moines · Hartford · Bevington