Same Day Plumbing, LLC
Plumber · Irving, TX · Open 24 hours per Google listing
Our verdict
Consistently fast emergency response with strong workmanship, but communication breakdowns and cleanup issues emerged in complex jobs—proceed with caution on larger projects.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 24 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional same-day and after-hours emergency response. 5 reviews specifically praise quick arrival and immediate dispatch, including one resolved within an hour of contact.
1 cited review
“His prices were fair and his customer service was excellent.”
Cited in 5 of the 24 reviews we analyzed — 4 cited reviews not excerpted here.
Strong workmanship on standard repairs. 4 reviews explicitly state work was done correctly and right the first time, with one noting 'the system has been working perfectly ever since.'
2 cited reviews
“will it right the first time”
“Honest, dependable and great work.”
Cited in 4 of the 24 reviews we analyzed — 2 cited reviews not excerpted here.
Fair and transparent pricing on standard jobs. 3 reviews mention reasonable pricing with no surprises, and one customer received a very good price on cast iron replacement.
1 cited review
“His prices were fair and his customer service was excellent.”
Cited in 3 of the 24 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Complete service breakdown on major underground work. One customer reports failures across multiple dimensions: communication delays, improper work completion (buried cleanouts, open holes), inadequate backfill, jobsite contamination, and zero response to follow-up complaints and documentation.
“Communication was inconsistent, had to follow up multiple times”
Red flag
2 of 24 reviews (8%) report severe dissatisfaction with no issue resolution or customer service recovery, suggesting inconsistent quality control on complex jobs.
“Communication was inconsistent, had to follow up multiple times”
Cited in 2 of the 24 reviews we analyzed.
Communication inconsistency and poor follow-up on complex jobs. One detailed review documents inconsistent communication requiring multiple follow-ups, with promised one-week timeline extending to over a month.
“Communication was inconsistent, had to follow up multiple times”
Incomplete jobsite cleanup and poor remediation. One review reports garbage left under the house, improper backfill, and failure to respond to documented evidence of resulting odor problems.
“Communication was inconsistent, had to follow up multiple times”
One report of service completed without issue resolution. A 1-star review states the company sent an invoice without fixing the stated problem.
Cited in 1 of the 24 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 24 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“not happy with service at all. without fixing my issue send me invoice.”
“I hired this company to fix a break in a cast iron pipe under my rental after a hydrostatic test. The price seemed fair, but the overall experience ended up being frustrating. Communication was inconsistent, and I had to follow up multiple times for updates. What I was told would take about a week ended up dragging on for over a month. When the work was finished, they had buried the cleanouts and left the tunnel …”
Positive
“I had an outside faucet that wouldn’t turn off. When I went to turn it off, it would spin around and turn on again. Jacob came out and replaced ithe whole faucet promptly. He had to run to a nearby supply store to get the part. He wasn’t gone very long at all. I appreciated him getting the part for me. His prices were fair and his customer service was excellent. I would highly recommend this company to my friends …”
“Same Day Plumbing has truly been a blessing for our family. With kids, clogs happen — especially with “flushable” wipes — and they showed up right when we needed them most. They arrived quickly, treated us with kindness, and fixed the problem with care and professionalism. What meant the most was how understanding and patient they were. No judgment, no stress — just reliable, compassionate service that brought real …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2025.
Across platforms
Should you hire Same Day Plumbing, LLC?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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