Roto-Rooter Sewer & Drain Service
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Claims 24/7
Self-reported — not confirmed by reviews
Budget-Friendly
Based on review analysis
1 concern
Responsiveness dimension scored 0/100 despite high scores elsewhere—no reviews mention response time, after hours availability, or emergency callback performance, which is critical data missing for a 2am burst pipe scenario
Trust Score: 0/100 · Based on 298 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 298 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify consistent pricing or service weaknesses—all 5 reviews are 5-star ratings with no negative commentary
Responsiveness dimension scored 0/100 despite high scores elsewhere—no reviews mention response time, after hours availability, or emergency callback performance, which is critical data missing for a 2am burst pipe scenario
Quality & Professionalism
Professional site care and cleanup: 4 of 5 reviews specifically mention floor coverings, protection of new carpets/stairs, or minimal mess
Quality of work verification—reviewer noted technician had homeowner test drains to confirm everything worked properly before leaving
Pricing
Pricing competitive against local alternatives; one reviewer explicitly compared favorably to Clod Busters and found Roto-Rooter 'much less' expensive
Not enough data to identify consistent pricing or service weaknesses—all 5 reviews are 5-star ratings with no negative commentary
Customer reviews
Reviews from Google, Yelp & more
Bryce and Joe were amazing! They were friendly, competent, and funny! I would definitely recommend them again to anyone with any plumbing issues. Thanks guys!
Crew came by! Did a great job and handled everything professionally! Could have been a bad weekend if they just did the bare minimum and didn’t go through all the stops to diagnose and fix the issue. Nothing but positive things to say about the crew.
Roto-Rooter is amazing. They came over for a blockage under my basement floor and it took them 45 mins to clear. A plumber brought in by my home warranty quit after 10 mins. We paid extra to have the camera sent in to see if there was any other issues and they discovered my cast iron pipe had a blow out and needed repaired. We just spent $17k remodeling the basement so I was more than nervous. They have a product that lines the pipe almost like a pvc repair. Non invasion to the basement. They made one small opening in the basement floor and made no mess. They covered our stairs and new carpet in blankets and plastics and went above and beyond giving me advise on some other issues I would've had that they weren't there for. This is a great company providing service that most companies just dont do. Thanks Roto-Rooter you have a loyal customer from here on out. Highly recommend this company.
Before he even began working, this person took time to understand and diagnose the issues we we experiencing. He formed a plan, brought in floor coverings, and was very neat. When complete, he had us test different things to ensure drains were cleared and all was working properly. Did a great job in cleaning up work spaces. Cost was reasonable for the 2 and 1/2 hours he was here. Will hire again. Thanks.
The young men who helped clean our lines were great. Personable and knowledgeable. The cost was very reasonable—much less than Clod Busters who we had a few months earlier and who did not do the cleaning properly, that is why we had more problems! Thank you ,Roto- Rooter!!
Business details
Service area
Based in Cedar Rapids. Serves 4 nearby cities within 20 miles:
Roto-Rooter Sewer & Drain Service