Roto-Rooter Sewer & Drain Service
Plumber · Cedar Rapids, IA · Open 24 hours per Google listing
Our verdict
Thorough diagnostics and goes-the-extra-mile workmanship, but the responsiveness score of 0 is a critical red flag for 2am emergency calls.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Cedar Rapids, IA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional diagnostic approach—multiple reviewers praise taking time to understand issues and discovering problems other plumbers missed
1 cited review
“Cost was reasonable for the 2 and 1/2 hours he was here”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional site care and cleanup: 4 of 5 reviews specifically mention floor coverings, protection of new carpets/stairs, or minimal mess
1 cited review
“Cost was reasonable for the 2 and 1/2 hours he was here”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Quality of work verification—reviewer noted technician had homeowner test drains to confirm everything worked properly before leaving
1 cited review
“Cost was reasonable for the 2 and 1/2 hours he was here”
Pricing competitive against local alternatives; one reviewer explicitly compared favorably to Clod Busters and found Roto-Rooter 'much less' expensive
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Responsiveness dimension scored 0/100 despite high scores elsewhere—no reviews mention response time, after-hours availability, or emergency callback performance, which is critical data missing for a 2am burst-pipe scenario
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Bryce and Joe were amazing! They were friendly, competent, and funny! I would definitely recommend them again to anyone with any plumbing issues. Thanks guys!”
“Crew came by! Did a great job and handled everything professionally! Could have been a bad weekend if they just did the bare minimum and didn’t go through all the stops to diagnose and fix the issue. Nothing but positive things to say about the crew.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 298 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Cedar Rapids · Center Point