Roto-Rooter Plumbing & Water Cleanup
Plumber · Portland, OR · Open 24 hours per Google listing
Our verdict
Arrives fast (within an hour) and does solid drain work, but reviewers warn they dramatically overprice diagnostics and may recommend unnecessary $15k+ replacements that local plumbers fix for under $4k.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Beaverton, OR · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Extremely fast emergency response—multiple reviewers report arrival within 30 minutes to 1 hour, even on weekends without extra charges.
1 cited review
“response was very rapid (within an hour or so)”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Thorough workmanship when performing actual drain clearing—4 of 5 reviewers praise quality of completed work and professional demeanor.
2 cited reviews
“Marcus did an excellent job clearing the plug drain.”
“response was very rapid (within an hour or so)”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Good communication and professionalism during service calls, with technicians explaining work and offering reassurance.
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pattern of aggressive upselling: one reviewer reports being given 'scary dire information' and inflated repair quotes ($15k–$20k pipe replacement when only a $400 cleanout was needed) on two separate occasions, with a competing plumber calling the diagnosis 'BS'—reviewer notes this happens 'all the time' according to their local plumber.
“overcharged for video and open drain”
Significantly overprices diagnostic services (video inspection and opening drains)—one commercial property owner was charged $9,800 and $15k–$20k in quotes for issues a competing plumber diagnosed and fixed for $3,800 and $400 respectively.
“overcharged for video and open drain”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I own a building with dated plumbing under the building. In the last 4 months or so, I have had two separate blockages requiring urgent fix. Roto Rooter is great at arriving quickly, I’ll give them that. Then they charge above market rates to video and open up pipes. Each time they told my tenants scary dire information and gave us quotes to fix issues. First quote $9800. My local guy watched their video, came and …”
Positive
“The technician who cleared my drain line was great! He was very pleasant and efficient and thoroughly cleaned up the area when he was finished. I’ll definitely call Roto-Rooter the next time I have any drain problems, the response was very rapid (within an hour or so) and I appreciate not being charged extra for a weekend call.”
“Marcus did an excellent job clearing the plug drain. Verified the solution was complete by letting the drain sources run water for a length of time to confirm plug has been resolved. Both punctual and professional were exhibited during the visit. Worth price due to the comfort and efficiency of the solution.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,333 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Beaverton · Boring · Brush Prairie · Cornelius