Rescue Rooter
Plumber · Portland, OR · Open 24 hours per Google listing
Our verdict
Extremely fast emergency response and excellent communication, but diagnostic practices and pricing consistency are inconsistent—one catastrophic failure cost a customer $20k.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Beaverton, OR · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
3 of 5 reviewers explicitly praise emergency responsiveness and same-day scheduling, including scheduling during off-hours and holidays
2 cited reviews
“Response was very fast!”
“Great communication, easy to schedule same day, very polite and knowledgable!”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers highlight excellent communication and professionalism from staff during emergency calls and scheduling
3 cited reviews
“Great communication, easy to schedule same day, very polite and knowledgable!”
“Fair and honest, gave options instead of trying to up charge.”
“Response was very fast!”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
2 of 5 reviewers specifically praise fair pricing and ethical practices—one noted willingness to offer alternatives instead of upselling on an older home
2 cited reviews
“Fair and honest, gave options instead of trying to up charge.”
“Great communication, easy to schedule same day, very polite and knowledgable!”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical diagnostic failure: technician performed sewer line repair without scoping the line first, resulting in a customer reporting potential $20,000 in additional repairs needed
“Without first scoping our line, might be costing us over $20,000.”
Pricing inconsistency: 2 reviewers called prices 'a little on the high side' or 'steep' despite overall satisfaction, while 1 called it 'amazingly low'
“Response was very fast!”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Edited: Yikes guys. Currently looking to be contacted by a manager. Our very nice service tech who performed services on our old sewer line, without first scoping our line, might be costing us over $20,000 in sewer line repairs. Hoping to talk to someone about this soon. We thought call out experts was supposed to save us this grief!!! ************************* As usual house trouble only seems to come up at night …”
Positive
“Response was very fast! Devin and Reid on were professional and efficient in clearing a clog in our underground down spout drain pipes. Everyone involved from the initial call to the final handshake were friendly and helpful. I would recommend their services, even though I personally feel the price was a little on the high side.”
“Kyle was great and professional in fixing our broken pipe in the wall that houses the pipes for our master shower. He had to cut holes in the wall to fix the pipe. I am going to install an access panel in the whole he neatly made for the repair. He got our water back on in good time.The price was a little steep but is a sign of the times. Overall it was a job well done. Thanks again Kyle! I would absolutely use Kyle …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,888 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.