Roto-Rooter Plumbing & Water Cleanup
Plumber · Melbourne, FL · Open 24 hours per Google listing
Our verdict
Fast emergency response (2-hour night calls) with skilled technicians, but pricing runs 2x competitor rates and quality control failures have caused property damage.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Melbourne, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Responds quickly to after-hours emergencies—one reviewer reported arrival within 2 hours of a midnight call for toilet repair
Cited in 1 of the 5 reviews we analyzed.
Technicians are knowledgeable and professional—3 of 5 reviews specifically praise individual plumber competence and friendliness
1 cited review
“Fixed the kitchen drain clog in under an hour.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Completes jobs efficiently—drain clog fixed in under 1 hour, water heater installation expedited with guidance on equipment selection
1 cited review
“Fixed the kitchen drain clog in under an hour.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Significant property damage during routine service with failure to resolve—drain unclog resulted in destroyed bathroom grout and paint damage, field supervisor visit was unproductive, and 4-day communication silence
“They destroyed a new bathroom that was being renovated.”
Red flag
Pricing is consistently flagged as unfair relative to work performed—2 of 5 reviews mention excessive charges ($400 for $25 valve + labor, $700 for drain work)
“They destroyed a new bathroom that was being renovated.”
1 more cited review
“Pricing was unfair (2x competitors) for a simple valve change.”
Pricing significantly exceeds competitors—one reviewer paid $400 for a simple valve change (2x market rate), another charged $700 for drain unclogging
“They destroyed a new bathroom that was being renovated.”
1 more cited review
“Pricing was unfair (2x competitors) for a simple valve change.”
Poor damage control and accountability—one reviewer reported bathroom renovation destroyed during drain unclog with sprayed grout and no company response to complaints after 4 days
“They destroyed a new bathroom that was being renovated.”
Advertised discounts not applied—reviewer reported promised $55 Internet discount never received at service
“They destroyed a new bathroom that was being renovated.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The worst experience of my life dealing with a plumber. I'll let the picture speak for themselves, but they came to unclog a drain. It cost me $700. And they destroyed a new bathroom that was being renovated. Galaxy white grout is now shit brown. Sprayed all over the walls that I have to paint. And when I ask for somebody to come, take a look at it, they sent out a field supervisor who really had no cloud to do …”
Positive
“Mycheal was excellent, very knowledgeable and fixed the kitchen drain clog in under an hour. He mentioned a few tips to maintain the drain line clean. Very happy with the service.”
“I'm very grateful for Mr. Shawn. With his exceptional professionalism, my new water heater was installed in a short time. He helped me choose the new water heater, which expedited the installation, and provided me with a coupon, which helped me get a discount. I also would like to mention Mr. Shawn as a wonderful, kind, and always smiling person, which is priceless these days! Thank you so much!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,451 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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