First Quality Plumbing - Palm Bay
Plumber · Melbourne, FL · Open 24 hours per Google listing
Our verdict
Fast emergency response (30 minutes) with consistently fair pricing, but occasionally leaves cleanup details unfinished.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Melbourne, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—arrived within 30 minutes of call during early morning leak
1 cited review
“Had guy at my house in about 30 minutes.”
Transparent, fair pricing across multiple job types (water heater replacement, toilet installation, faucet replacement)
1 cited review
“First Quality was more than fair in the price.”
Courteous, personable technicians who go above and beyond—one technician provided missing parts at no cost and showed exceptional attention to detail
1 cited review
“First Quality was more than fair in the price.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Repeat customer satisfaction—reviewer used company twice with consistent positive experience
1 cited review
“Had guy at my house in about 30 minutes.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Post-job cleanup gaps—left standing water/debris on property after draining old water heater
“Left a bit of a mess and didn't activate the water heater.”
Incomplete handoff communication—did not activate newly installed water heater, leaving customer confused for 2 hours
“Left a bit of a mess and didn't activate the water heater.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I can't recommend these guys enough. When we had our water heater replaced, First Quality was more than fair in the price it took to get a new one, install it, and remove the old one. They did such a great job with that, we called them to install two new toilets. Again, very fair price for the job. Maverick was our plumber for both jobs and he is very courteous and thorough.”
“Water heater replacement. Customer service was great, making an appointment was simple and pleasant. Overall the service was great, the guys were kind and looks to me that they did good work. I give 4 stars because they left a bit of a mess on the side of my house where they drained the rusty water from the old water heater. They also didn’t activate the water heater once it was connected, so I ended wasting 2 hours …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,630 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
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