Roto-Rooter Plumbing & Water Cleanup
Plumber · Gig Harbor, WA · Open 24 hours per Google listing
Our verdict
Responds within 1-2 hours even on weekends with transparent pricing upfront, but occasionally runs late on arrival windows.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Gig Harbor, WA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: 4 of 5 reviews explicitly mention rapid response to urgent calls, including Sunday service within 2 hours and same-day emergent call handling.
2 cited reviews
“always respond rapidly to our emergent calls”
“up-front and clear about costs and what to expect”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Upfront pricing communication: 3 of 5 reviews specifically praise clear cost disclosure before work begins.
1 cited review
“up-front and clear about costs and what to expect”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Problem-solving persistence: Technicians go beyond standard fixes (e.g., removing foreign objects from sewer lines, conducting comprehensive inspections after resolving initial issues).
1 cited review
“always respond rapidly to our emergent calls”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technician quality: Named technicians (Keith, Jerromy, Adam) consistently receive individual praise across multiple reviews for professionalism and knowledge.
2 cited reviews
“always respond rapidly to our emergent calls”
“up-front and clear about costs and what to expect”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Arrival time delays: 1 of 5 reviews reports technician arriving approximately 1 hour late from promised window, though customer was notified of delay.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Keith and team has been out to our site a few times to help us with clearing our main sewer line. They always respond rapidly to our emergent calls and are professional while on site. This time, upon clearing the sewer line, we found a pair of scissors in the line. After troubleshooting with our team, we came up with a plan to remove the scissors and with a lot of perseverance we were successful! We appreciate …”
“Can I give 6 stars? Best experience in the home service/maintenance field I have had in many years. Our technician Jerromy arrived within an hour as promised to address a clogged/backed toilet drain line and laundry sink clog. What a mess! He brought the high powered tools and got right to work. He was friendly, informative and went above and beyond to not only resolve the clogs but clean-up a messy situation. The …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 197 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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