Owen & Sons Plumbing LLC
Plumber · Gig Harbor, WA · Open 24 hours per Google listing
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Our verdict
Handles emergencies with calm phone triage and next-day service, with consistently praised craftsmanship and fair pricing that saves customers money.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Gig Harbor, WA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise communication and customer care; plumbers explain work step-by-step and follow up after service
3 cited reviews
“He was courteous, easy to talk to, and answered all my questions.”
“The woman on the phone quickly told me to shut off the well pump.”
“Kingston found the right parts and saved us from that expense.”
Emergency responsiveness: office staff provided immediate water-shutoff guidance during active basement flooding; same-day or next-day service offered
1 cited review
“The woman on the phone quickly told me to shut off the well pump.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Pricing fairness: 2 of 5 reviews explicitly mention cost savings—one customer avoided full faucet replacement, another praised simple online payment
1 cited review
“Kingston found the right parts and saved us from that expense.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Workmanship quality mentioned in 3 reviews; one explicitly states 'never seen a company put so much care into their work'
3 cited reviews
“I've honestly never seen a company put so much care into their work.”
“Kingston found the right parts and saved us from that expense.”
“He was courteous, easy to talk to, and answered all my questions.”
Repeat customer base: one reviewer mentions calling multiple times with consistently excellent service; another references church referral
1 cited review
“I've honestly never seen a company put so much care into their work.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Had a new shower panel installed by plumber jack. He was courteous, easy to talk to, and answered all my questions during the install process. After he left, a small issue came up with the unit, but it was handled smoothly. I got guidance on a simple fix, took care of it, and just wanted a plumber to make sure everything was working the right way. jack came back later to inspect it again, confirmed the repair looked …”
“I acted like a knucklehead and tried to take off a rusty hose fitting from my expansion tank, and I ended up breaking a pipe. Water started pouring into my basement and would not stop. My usual plumber could not make it out, so I called Owen & Sons Plumbing LLC. The woman on the phone quickly told me to shut off the well pump so the water would stop running into the basement and so the pump would not get damaged, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 149 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Gig Harbor · Grapeview · Bremerton