Roto-Rooter Plumbing & Water Cleanup
Plumber · Central Islip, NY · Open 24 hours per Google listing
Our verdict
Shows up fast for emergencies without weekend surcharges, but some customers feel the base pricing is steep.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Central Islip, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency response: 4 of 5 reviews highlight rapid arrival or same-day scheduling during urgent situations, including late-night and weekend calls
3 cited reviews
“Roto-Rooter had no extra charge for weekend/emergency service”
“Scheduling an appointment was very easy. They sent a technician the next day.”
“His determination to get the job fixed for us tonight impressed me the most.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
No emergency surcharges: explicitly praised for not adding weekend/emergency premiums that competitors charge ($150–$225), with service within 90 minutes
1 cited review
“Roto-Rooter had no extra charge for weekend/emergency service”
Technician quality and perseverance: multiple reviews highlight individual technicians (Vincent, Manuel, William, Alex) for problem-solving, transparency, and commitment to finishing the job same-day even in harsh conditions
3 cited reviews
“His determination to get the job fixed for us tonight impressed me the most.”
“Roto-Rooter had no extra charge for weekend/emergency service”
“Scheduling an appointment was very easy. They sent a technician the next day.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing perceived as high for routine work: one reviewer noted the base price felt 'kind of hard high' and 'expensive' for a standard drain unclog, despite appreciating the trustworthiness
“you guys are always trustworthy and stand by your work”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“The young man that came here today was very courteous polite respectful. Gave us our options which was very good. He unclogged our kitchen drain that was running very slowly. But he did tell us we could go a little longer if we wanted to but we have a big party coming up so we opted just to do it. But I thought the price was kind of hard high I know he doesn't set the price but I thought it was kind of expensive. …”
“Very pleased with our experience today with Roto-Rooter. We woke up to drains backed up and needed assistance ASAP. Multiple competitors were charging $150-$225 to come out on a Saturday and could come in the evening. I understand the upcharge and that they had other calls to service. But Roto-Rooter had no extra charge for a weekend/emergency service and were at our house within 90 minutes. The tech, William, …”
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The rating picture
Small sample — we've analyzed only 5 of 1,245 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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