1-Tom-Plumber
Plumber · Massapequa, NY · Open 24 hours per Google listing
Our verdict
Consistently excellent across all dimensions—fast appointment scheduling, clear pricing breakdowns upfront, and thorough explanations, with multiple techs (Will, David, Chris) earning individual praise for professionalism even during emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Central Islip, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise clear communication and pricing transparency; 3 explicitly mention detailed price breakdowns or cost explanations before work began
1 cited review
“He diagnosed the problem and let me know what the options were and the cost.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fast scheduling and appointment availability noted; one reviewer specifically highlighted 'fast appointment' as differentiator
Cited in 1 of the 5 reviews we analyzed.
Named technicians (Will, David, Chris) consistently described as professional, knowledgeable, and courteous across multiple reviews
1 cited review
“He diagnosed the problem and let me know what the options were and the cost.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Quick turnaround on completed work; one job finished within two hours, another described as 'fast and seamless'
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“They did excellent job replacing my moen shower valve and clean up afterwards. They were professional and efficient. Finished the job within two hours. Great experience. I highly recommend this team.”
“I have been looking for a reliable plumber for several years after mine had to sell his business. Very happy I found 1-Tom-Plumber, the tech Will was exceptional, professional, had a cheerful attitude even after the 2026 blizzard at 8am in the morning. He diagnosed the problem and let me know what the options were and the cost. Even though it was expensive, the result was worth it. Now I have peace of mind that the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,243 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Central Islip · Ocean Beach · Glen Oaks · Long Beach