Roto-Rooter Plumbing & Drain Service
Plumber · Clemson, SC · Open 24 hours per Google listing
Our verdict
4 of 5 analyzed reviews are 5-star (1,332 total Google reviews); same-day response and technician transparency praised, but 1 reviewer documents a significant leak left unresolved leading to black mold growth.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Clemson, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day dispatch confirmed from a mid-afternoon panic call; technicians explain issues step by step and offer free camera inspection post-service.
2 cited reviews
“The service was fast and awesome!!! Micheal and Austin were quick and effective. Thank you guys so much!!!! They came out on the same day after a panicked afternoon call around 3:30 and fixed it.”
“The service from my initial phone call to the technician, Tyler was outstanding. Tyler is fantastic. Answered my questions, offered insight and then had a separate personal come do a free camera inspection of the pipes.”
Technicians (Bobby, Rich) praised for honesty and saving customers money on unnecessary repairs.
1 cited review
“We had a great experience with Bobby Zeuke. He was polite, professional and very knowledgeable. He gave us honest advice and even saved us some money on repairs.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Documented case of incomplete leak repair over multiple weeks leading to black mold growth in stairwell drywall; reviewer filed this within the 5 analyzed reviews.
“There was a significant leak that wasn't completely delt with. That happened a few weeks ago as well and I now have a lot of black mold in the drywall. Hopefully I don't get more in my stairwell where it flooded.”
slow_response theme appears once; 1 reviewer reports a significant leak not fully resolved across multiple visits, resulting in black mold in drywall.
“There was a significant leak that wasn't completely delt with. That happened a few weeks ago as well and I now have a lot of black mold in the drywall. Hopefully I don't get more in my stairwell where it flooded.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“There was a significant leak that wasn’t completely delt with. That happened a few weeks ago as well and I now have a lot of black mold in the drywall. Hopefully I don’t get more in my stairwell where it flooded.”
Positive
“I called to have my septic pumped. We just bought the house and it’s been 5 years since the last pump out. The service from my initial phone call to the technician, Tyler was outstanding. Tyler is fantastic. Answered my questions, offered insight and then had a separate personal come do a free camera inspection of the pipes. They don’t always offer that, but I had just purchased the house so wasn’t sure where …”
“We were blessed to have Rich J. come by and help us with our plumbing needs! He was honest, respectful, and kind. Got us up and running normally rather quickly. He also picked up that our child had a rubber duck collection and when he closed out his work he went out to his truck and brought back a rubber duck for our little one. Good service and good people. Thank you Rich!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,332 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Roto-Rooter Plumbing & Drain Service?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need clear communication and upfront explanations
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Drain Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.