Roto-Rooter Plumbing & Drain Service
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Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Based on review analysis
1 concern
Documented case of incomplete leak repair over multiple weeks leading to black mold growth in stairwell drywall; reviewer filed this within the 5 analyzed reviews.
Trust Score: 0/100 · Based on 1332 reviews
Solid pickOur Verdict
#4 of 6 in Clemson, SC
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need clear communication and upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1332 Reviews Tell Us
Emergency Response
slow_response theme appears once; 1 reviewer reports a significant leak not fully resolved across multiple visits, resulting in black mold in drywall.
What To Watch Out For
slow_response theme appears once; 1 reviewer reports a significant leak not fully resolved across multiple visits, resulting in black mold in drywall.
Documented case of incomplete leak repair over multiple weeks leading to black mold growth in stairwell drywall; reviewer filed this within the 5 analyzed reviews.
Communication
Same-day dispatch confirmed from a mid-afternoon panic call; technicians explain issues step by step and offer free camera inspection post-service.
Customer reviews
Reviews from Google, Yelp & more
The service was fast and awesome!!! Micheal and Austin were quick and effective. Thank you guys so much!!!! They came out on the same day after a panicked afternoon call around 3:30 and fixed it. I had a next day issue that was promptly fixed by Bobby! Wasn’t techs’ fault, it was oddly built plumbing. Great service both times!! Had to get more service done for fixing toilet. Goose was my technician and he explained everything in detail and showed me issues as he came across them. Highly recommend.
We had a great experience with Bobby Zeuke. He was polite, professional and very knowledgeable. He gave us honest advice and even saved us some money on repairs. We’ll be using Roto-Rooter for all plumbing repairs moving forward.
I called to have my septic pumped. We just bought the house and it’s been 5 years since the last pump out. The service from my initial phone call to the technician, Tyler was outstanding. Tyler is fantastic. Answered my questions, offered insight and then had a separate personal come do a free camera inspection of the pipes. They don’t always offer that, but I had just purchased the house so wasn’t sure where the pipes ran in the yard, if I had other issues, like roots, etc or even knew where the septic was in the yard. From start to finish, they did a great job. (I had a different company the day before and they “couldn’t locate the tank” and wanted to charge $300+ to run the camera to find the tank).
We were blessed to have Rich J. come by and help us with our plumbing needs! He was honest, respectful, and kind. Got us up and running normally rather quickly. He also picked up that our child had a rubber duck collection and when he closed out his work he went out to his truck and brought back a rubber duck for our little one. Good service and good people. Thank you Rich!
There was a significant leak that wasn’t completely delt with. That happened a few weeks ago as well and I now have a lot of black mold in the drywall. Hopefully I don’t get more in my stairwell where it flooded.
Business details
Service area
Based in Clemson. Serves 3 nearby cities within 20 miles:
Roto-Rooter Plumbing & Drain Service