Roto-Rooter Plumbing and Drain Service
Plumber · Kihei, HI · Open 24 hours per Google listing
Our verdict
Roto-Rooter dispatches skilled technicians who arrive fast and communicate clearly, with multiple reviewers praising specific plumbers by name and vowing loyalty.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 12 plumbers we've reviewed in Kihei, HI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response—multiple reviewers highlight quick arrival and responsiveness during urgent situations
1 cited review
“quick to respond, skilled in his trade and exceptional communications”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Named technicians (Bailey, Travis, Harley) receive repeated individual praise, suggesting consistent quality and customer rapport
3 cited reviews
“knowledgeable and helpful and patient work”
“saved us money by trying the simple methods first”
“quick to respond, skilled in his trade and exceptional communications”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Cost-conscious approach—at least one reviewer noted technician tried simple/inexpensive methods before recommending costly repairs
1 cited review
“saved us money by trying the simple methods first”
Professional demeanor and respectful of homes—multiple reviewers mention professional conduct and respect for property
1 cited review
“saved us money by trying the simple methods first”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer noted the initial service did not fully resolve the issue and requested an estimate for additional work, suggesting potential incomplete problem diagnosis
“knowledgeable and helpful and patient work”
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Bailey was great we are so grateful for his knowledgeable and helpful and patient work. But we didn't resolve the issue so I would very much like to get your estimate for the rest of the work as soon as possible. Thank you so much!”
“Travis was professional from the initial phone assessment to the execution of the job. He even saved us money by trying the simple methods first. I also really like their product "Drainbo" based on nano-technology for unclogging the sink without harsh chemicals. So glad we called the professionals at Roto Rooter Maui.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 326 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.