Roto-Rooter Plumbing and Drain Service
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
1 concern
One reviewer noted the initial service did not fully resolve the issue and requested an estimate for additional work, suggesting potential incomplete problem diagnosis
Trust Score: 0/100 · Based on 326 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 326 Reviews Tell Us
Emergency Response
Fast emergency response—multiple reviewers highlight quick arrival and responsiveness during urgent situations
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify consistent weaknesses—all five reviews are 5-star ratings with no complaints about pricing, timeliness, or workmanship quality
One reviewer noted the initial service did not fully resolve the issue and requested an estimate for additional work, suggesting potential incomplete problem diagnosis
Quality & Professionalism
Named technicians (Bailey, Travis, Harley) receive repeated individual praise, suggesting consistent quality and customer rapport
Professional demeanor and respectful of homes—multiple reviewers mention professional conduct and respect for property
Not enough data to identify consistent weaknesses—all five reviews are 5-star ratings with no complaints about pricing, timeliness, or workmanship quality
Communication
Fast emergency response—multiple reviewers highlight quick arrival and responsiveness during urgent situations
Respect for Your Home
Professional demeanor and respectful of homes—multiple reviewers mention professional conduct and respect for property
Pricing
Not enough data to identify consistent weaknesses—all five reviews are 5-star ratings with no complaints about pricing, timeliness, or workmanship quality
Customer reviews
Reviews from Google, Yelp & more
Bailey was great we are so grateful for his knowledgeable and helpful and patient work. But we didn't resolve the issue so I would very much like to get your estimate for the rest of the work as soon as possible. Thank you so much!
Travis was professional from the initial phone assessment to the execution of the job. He even saved us money by trying the simple methods first. I also really like their product "Drainbo" based on nano-technology for unclogging the sink without harsh chemicals. So glad we called the professionals at Roto Rooter Maui.
Billy is The BEST! We do property management and we count of a good team of people we can call for a of our needs as they arose. I’m go grateful we found him and Roto Rooter. I’ll never call another plumber as long as he’s around
They are professional, responsive and on time. Harley was the technician for our job. Great guy! We needed a new shower cartridge and a new faucet outside. Harley got it done in no time. Very professional and pleasant to be around. It's hard to find this type of service on the island. They will be our go to from now on.
Travis our technician was GREAT! Was quick to respond, respectful of our home, skilled in his trade and exceptional in his communications. Mahalo Travis and Mahalo Roto Rooter for helping us out during our time of need. 🙏🏾
Business details
Service area
Based in Kihei. Serves 2 nearby cities within 20 miles:
Roto-Rooter Plumbing and Drain Service