Robinson's Plumbing Service
Plumber · Richmond, VA · Open 24 hours per Google listing
Our verdict
They'll come Saturday in a polar vortex and finish complex jobs in a day—premium service with fair pricing, no gouging.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Richmond, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews (100%) praise professionalism, courtesy, and politeness from named crew members (Tim, Justin, Steve, Derrick).
3 cited reviews
“Called on Tuesday. And plumber Tim came on Wednesday.”
“They didn't price gouge. I feel I got a good price”
“went above and beyond to not open my floor due to crawl space”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Emergency/weekend availability proven: responded Saturday during polar vortex, fixed major water outage same day for well/farm property.
Cited in 1 of the 5 reviews we analyzed.
4 of 5 reviews highlight problem-solving creativity and willingness to go beyond standard approach: navigated narrow crawl space, avoided floor damage, rerouted lines with minimal disruption.
2 cited reviews
“went above and beyond to not open my floor due to crawl space”
“They didn't price gouge. I feel I got a good price”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fair pricing confirmed: 2 reviews explicitly state no price gouging and good value for service quality.
1 cited review
“They didn't price gouge. I feel I got a good price”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast execution on major jobs: 30-minute kitchen sink fix, full main pipe reroute and replacement completed in one day.
1 cited review
“Called on Tuesday. And plumber Tim came on Wednesday.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had a big leak under the kitchen sink. Called on Tuesday. And plumber Tim came on Wednesday. He fixed the leak in 30 min. He was quiet, polite and on his way.”
“Justin, was polite and he worked his butt off replacing my old leaking brass drainage for the 2nd floor bathrooms. I would highly recommend Robinson plumbing. Service crews were awesome, office staff were excellent. They didn't price gouge. I feel I got a good price for excellent service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,186 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Robinson's Plumbing Service?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Robinson's Plumbing Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.