Colonial Plumbing & Heating Co., Inc.
Plumber · Petersburg, VA · Open 24 hours per Google listing
Our verdict
Shows up fast even on holidays, fixes complex issues on second visit if needed, and won't charge you for parts they grab mid-job.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 14 plumbers we've reviewed in Petersburg, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviewers praise professional and knowledgeable technicians by name
4 cited reviews
“very fair pricing”
“went to Home Depot, bought the top, brought it back”
“came out bright and early on Christmas Eve”
“professional, very knowledgeable and neat”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Responds to emergency calls on Christmas Eve and holiday periods with early morning arrival
1 cited review
“came out bright and early on Christmas Eve”
Will return same day or next morning to complete work if initial visit doesn't fully resolve issue
1 cited review
“very fair pricing”
Goes above contract scope—technician purchased missing part at own cost and installed it free
1 cited review
“went to Home Depot, bought the top, brought it back”
Explains work as they go and coordinates with third parties (dealers, contractors) to solve complex problems
1 cited review
“very fair pricing”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Thank you Jordan, Ty, Landon and Will! Our downstairs bathroom and kitchen were overflowing from a clogged drain leading out of the house. They showed up to help promptly and worked hard on the issue for several hours last night, explaining everything as they went along. They weren't able to solve the issue immediately but came back with another team this morning and everything was fixed in 30 minutes. Super …”
“Landon and Tony came out to fix a stoped up tub and sink. They fixed the problems in a short amount of time. They were very knowledgeble, professional, courteous and provided excellent customer service. I had CPH come out another time they fixed the problem, and they noticed the cap on the tap out was broken letting sentiment in the line, so the technician went to Home Depot and bought the top, brought it back …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 812 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Colonial Plumbing & Heating Co., Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Colonial Plumbing & Heating Co., Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Petersburg · Richmond