Rescue Plumbing
Plumber · Geneva, IL · Open 24 hours per Google listing
Our verdict
BBB A+-accredited second Rescue Plumbing location, 4.9 stars on 120 reviews; 90 of 93 sampled are 5-star, Pete on-site 10 minutes after emergency call, and honest advice cost one job rather than upsell.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Evanston, IL · compare all →
Our opinion, based on the 93 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Pete on-site within 10 minutes of emergency call for shower leaking into lower unit — fastest documented response in the sample
1 cited review
“Called Rescue Plumbing for an emergency repair of a shower that was leaking badly into lower unit. Pete contacted me within 5 minutes of my call and was at my 3 Flat within another 10 minutes. Pete was able to diagnosis the problem and repair within a short period of time.”
Pete diagnosed a leak across 3 free visits with no commitment until root cause confirmed — no bill-while-you-hunt behavior
1 cited review
“Pete came out 3 times to diagnose a leak with no commitment until he knew the problem. Good guy, knows his stuff, very professional. I will call him for any future plumbing needs.”
Told customer gas-line conversion was not worth the cost and recommended a cheaper electrical fix — workmanship theme in 13 of 93 reviews
1 cited review
“Just had Pete and his son come out for an estimate to run a gas line to my laundry closet to hookup a dryer. He was very honest in that the significant cost to convert the dryer from electric to gas was not worth it, and that I should just switch the outlet from 110v to 220v. Other plumbers might have pushed me to into the job, but I really appreciate him being truthful with what's necessary.”
What reviewers report — the concerns
We looked for patterns of complaints in the 93reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“If I could give ZERO stars I would. I called to get help with our garage disposal and the quote was insanely high. Called someone else and they did the work for more than half the price. DO NOT USE RESCUE PLUMBING”
“I'm sure they can install a new water heater at sky-high prices but don't call them for emergency hot water repair as they will just come out tell you need a brand new unit and refuse to repair it and of course charge for the visit. All the large companies do this, roto, 4 seasons etc but I was willing to try Rescue and they were no different.”
Positive
“Pete arrived quickly and assessed the situation -- my old toilet needed to be replaced. He and Noah were back early the next day with a replacement that was installed in no time. Not only were they fast, but they were thorough and friendly. After the successful install, Pete cleared up all the materials and the old toilet and left the space clean. I highly recommend Rescue Plumbing. They'll take great care of you!”
“We've had Vincent out a couple times now, he and the Rescue Plumbing team are great to work with. Will always be going back to them.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2021.
Across platforms
Should you hire Rescue Plumbing?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Rescue Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Evanston