Regional Plumbing Heating & Air
Plumber · Portage, IN · Open 24 hours per Google listing
Our verdict
4.8 stars / 1,066 reviews; technicians call ahead with ETA and use shoe covers — 4 of 5 sampled reviews cite professionalism, but 1 review documents a 12-hour install ending with an improper open-top PVC T-fitting.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Portage, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technicians call ahead with ETA and use shoe covers — punctuality and courtesy cited in 4 of 5 sampled reviews
2 cited reviews
“Technician arrived on time (called ahead with ETA), was polite, used shoe covers and cleaned/vacuumed the work area. He also helped schedule additional service needed for my furnace.”
“Arturo my plumber was professional and answered my questions and completed the job within the estimated timeframe he provided. While I thought I paid a little more than I wanted, the end product, attention to detail, courteousness and professionalism were outstanding.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fair pricing cited in 2 reviews: $160 furnace repair and plumbing job completed within estimated timeframe both noted as reasonable
1 cited review
“Arturo my plumber was professional and answered my questions and completed the job within the estimated timeframe he provided. While I thought I paid a little more than I wanted, the end product, attention to detail, courteousness and professionalism were outstanding.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 sampled reviews: 12-hour job with improper PVC T-pipe (open top) instead of elbow — tech refused to go under house, leading to a non-standard installation
“Started 11am , finally got done 11:15pm. Didn't want to go under house to move pipe so he was going to order a smaller base that didn't go with our unit. The pvc pipe going through the floor has a T pipe with top open and not an elbow.”
One 12-hour install (11am–11:15pm) ended with an open-top PVC T-fitting instead of elbow — tech avoided crawl space and did not complete proper pipe configuration
“Started 11am , finally got done 11:15pm. Didn't want to go under house to move pipe so he was going to order a smaller base that didn't go with our unit. The pvc pipe going through the floor has a T pipe with top open and not an elbow.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Started 11am , finally got done 11:15pm. Didn't want to go under house to move pipe so he was going to order a smaller base that didn't go with our unit. The pvc pipe going through the floor has a T pipe with top open and not an elbow.”
Positive
“My furnace was not operating properly so I called them to come out and repair it since they have done lathe maintenance on my commercial unit. They were as always very courteous. Communicative and fairly priced. I never understood what their guarantee is when they come out to do seasonal service and something still malfunctions later in the season. But I paid like 160 bucks to get it repaired an I'm content to …”
“The Four Seasons service person, (Kevin) was professional and informative about what the process would be for our furnace check and tune up. He explained the steps in advance, performed the check, and then went over what he steps he did take. And then he told us about a couple of concerns and was done. We recommend Four Seasons if you quality expert service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,066 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Regional Plumbing Heating & Air?
Hire if
- You need clear communication and upfront explanations
- You need fast same-day or after-hours response
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Regional Plumbing Heating & Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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