Summers Plumbing Heating & Cooling
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 across all 5 reviews analyzed—this extreme outlier suggests either data error or undisclosed cost issues not reflected in positive narrative reviews
Trust Score: 0/100 · Based on 3208 reviews
Solid pickOur Verdict
#8 of 9 in Valparaiso, IN
- Emergency and same-day calls
- Complex installs and remodels
- Emergency and burst pipe repair
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 3208 Reviews Tell Us
Emergency Response
Rapid emergency response—service tech arrived within 10 minutes of call completion during overnight furnace failure
Thorough diagnostic work: technicians investigate root causes rather than quick fixes (found thermostat switch issue, identified A/C problem, inspected multiple system components)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify pricing or cost-related concerns from customer reviews, despite dimension score of 0 for pricing fairness
Pricing fairness dimension scored 0/100 across all 5 reviews analyzed—this extreme outlier suggests either data error or undisclosed cost issues not reflected in positive narrative reviews
Quality & Professionalism
Thorough diagnostic work: technicians investigate root causes rather than quick fixes (found thermostat switch issue, identified A/C problem, inspected multiple system components)
Professionalism and cleanliness: technicians clean up after work and demonstrate courteous, neighborly conduct
Communication
Strong communication and education—multiple reviewers praise transparent explanations of repairs, pressure-free recommendations, and detailed guidance on maintenance priorities
Respect for Your Home
Professionalism and cleanliness: technicians clean up after work and demonstrate courteous, neighborly conduct
Pricing
Not enough data to identify pricing or cost-related concerns from customer reviews, despite dimension score of 0 for pricing fairness
Customer reviews
Reviews from Google, Yelp & more
It's February and my furnace motor died unexpectedly during the night. Called Summers (1st time customer) at 8:00am. Within 10 minutes of finishing up the call a service tech was at my door. The replacement was promptly installed and everything is working as expected. Very grateful for the service and professionalism. I highly recommend Summers.
I can't say thank you enough to HVAC technician Robert for the amazing job with our recent furnace service. He arrived promptly, was considerate and provided great education on evolving problems with our now older unit. While I would love to replace the entire thing given it's age, such a big project would be difficult right now. He simply told us what was wrong in a professional and neighborly way. I never felt pressured, as he clearly explained the parts that were in need of immediate service and what aspects we had a little more time on. The unit was cleaned beautifully and the filter was replaced. We will change out the damper motor at our spring service in a few months. As busy young parents with little knowledge of HVAC or plumbing maintenance, it gives us great security to have a company like Summers and a technician like Robert in our corner.
Called because A/C would not turn on. Changed batteries in thermostat and it still would not turn out. Ben checked everything inside and out and found that the on/off switch must have gotten bumped and was on off. Turned switch on and problem solved. I felt stupid but very grateful that this was the only problem
Excellent Customer Service! Michael came and inspected our air conditioner unit, was very professional and informative. So hard to find these qualities in a company now days. Will definitely be using from now on. Update: Our air went out today, called Summers, Mike Z came out and in no time at all had it up and running! Thanks MIKE Z!
Joe and James are the very best! They worked straight through lunch and cleaned up behind themselves. They answered all my questions and were excellent! Highly recommend Summers!!!
Business details
Service area
Based in Valparaiso. Serves 8 nearby cities within 20 miles:
Summers Plumbing Heating & Cooling