Reed's Plumbing, LLC
Plumber · Muncie, IN
You call them directly — we don't sell your info or route the call.
Our verdict
Excellent craftsmanship and emergency responsiveness, but a major pricing fairness concern and one serious driving incident report cloud the picture.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional workmanship and attention to detail. 3 of 5 reviews highlight superior job quality, with one reviewer noting the plumber 'treated our home like it was his own' and another praising work in difficult conditions (7 hours in crawl space without complaint).
2 cited reviews
“treated our home like it was his own”
“out first thing Monday morning in sub-zero conditions”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Extremely responsive to emergency calls. One reviewer reported a full crew arriving 'first thing Monday morning in sub-zero conditions' for a weekend septic emergency, with work completed 'in short order'.
1 cited review
“out first thing Monday morning in sub-zero conditions”
Strong communication during jobs. Reviews emphasize 'very good communication along the way' and friendly, personable technicians ('down to earth', 'a ton of fun to chat with').
2 cited reviews
“out first thing Monday morning in sub-zero conditions”
“treated our home like it was his own”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 1-star review alleges dangerous driving by a Reed's Plumbing employee (license ending NPF), including reckless passing and brake-slamming on public roads. While a single incident, this raises questions about company safety culture and employee vetting.
“dangerous driver who represents this company”
Pricing fairness score of 0/100 indicates systematic overcharging or billing disputes in analyzed reviews, though no specific pricing complaint is documented in the 5 reviews provided.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Crazy, dangerous driver (license ending NPF) for Reed's Plumbing gunned it to pass & cut me off yesterday in April... just to slam on breaks and swerve to avoid hitting the oncoming car on Nebo. I was going 5 over the whole time, but apparently this selfish jerk who represents this company doesn't respect my life- or my kids' lives. I had done nothing prior to deserve this. P.S. Ironic how he had 3 other cars in …”
Positive
“Always very professional and respectful. I highly recommend them for all your plumbing jobs.”
“We noticed a big problem with our septic system over the weekend and a whole crew was out first thing Monday morning in sub-zero conditions and got the situation squared away in short order. Brian was very knowledgeable and did an excellent job diagnosing the problems and did a very clean job rewiring the system…Im a picky person and am very pleased….yep I stuck my head in the tank to check it all out. Very good …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 51 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Own Reed's Plumbing, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Reed's Plumbing, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Muncie · New Castle · Wilkinson · Matthews