Rapid Response Plumbing, Heating & Cooling
Plumber · Brentwood, TN
Our verdict
4.9 stars across 126 reviews; all 5 analyzed are 5-star with fast_response cited 3 times and professional cited 4 times — strong track record on HVAC, plumbing, and electrical, including holiday call-outs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day or next-day scheduling confirmed in 3 of 5 sampled reviews, including a Thanksgiving holiday response.
3 cited reviews
“I messaged the company on Thumbtack & received a response call right away even though it was a holiday. Two technicians, Justin & Vance, were able to come out the next day.”
“Rapid Response lived up to its name with us, scheduling a technician visit very quickly. The communication regarding timing is excellent including a geolink tracking the technician's arrival.”
“Drake and Tyler did a wonderful job replacing a leaking water heater. They arrived on time, cleaned up after they were finished and texted me. It has now been six days, and the tenants have not contacted me with any problems.”
Real-time geo-link tracking technician arrival noted explicitly — unusual transparency for scheduling.
1 cited review
“Rapid Response lived up to its name with us, scheduling a technician visit very quickly. The communication regarding timing is excellent including a geolink tracking the technician's arrival.”
Water heater replacement completed on time with cleanup and zero tenant callbacks in 6 days post-install.
1 cited review
“Drake and Tyler did a wonderful job replacing a leaking water heater. They arrived on time, cleaned up after they were finished and texted me. It has now been six days, and the tenants have not contacted me with any problems.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“My HVAC unit was not working on Thanksgiving. I messaged the company on Thumbtack & received a response call right away even though it was a holiday. Two technicians, Justin & Vance, were able to come out the next day. They were professional & knowledgeable. The company was able to install a new HVAC unit the following day. The installer, Jessi, was also very nice. The company also gave me a few additional days to …”
“Jack came to our home to check out a few of our power outlets that had been tripping and was incredibly helpful. Professional, knowledgeable, and quick with our issue which gave us a ton of peace of mind! Highly recommend this company and Jack in particular.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 126 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Rapid Response Plumbing, Heating & Cooling?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Rapid Response Plumbing, Heating & Coolingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hendersonville · Nashville · Gallatin