Rapid Response Plumbing, Heating & Cooling
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Trust Score: 0/100 · Based on 126 reviews
Top pickOur Verdict
#1 of 3 in Brentwood, TN
- Emergency and same-day calls
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 126 Reviews Tell Us
Emergency Response
Same-day or next-day scheduling confirmed in 3 of 5 sampled reviews, including a Thanksgiving holiday response.
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
Water heater replacement completed on time with cleanup and zero tenant callbacks in 6 days post-install.
Customer reviews
Reviews from Google, Yelp & more
My HVAC unit was not working on Thanksgiving. I messaged the company on Thumbtack & received a response call right away even though it was a holiday. Two technicians, Justin & Vance, were able to come out the next day. They were professional & knowledgeable. The company was able to install a new HVAC unit the following day. The installer, Jessi, was also very nice. The company also gave me a few additional days to pay after it was installed which I was very grateful about. I highly recommend Rapid Response!
Jack came to our home to check out a few of our power outlets that had been tripping and was incredibly helpful. Professional, knowledgeable, and quick with our issue which gave us a ton of peace of mind! Highly recommend this company and Jack in particular.
Rapid Response lived up to its name with us, scheduling a technician visit very quickly. The communication regarding timing is excellent including a geolink tracking the technician’s arrival. Tyler our plumber was terrific, very knowledgeable and friendly. Pricing was reasonable for our project.
Drake and Tyler did a wonderful job replacing a leaking water heater. They arrived on time, cleaned up after they were finished and texted me. It has now been six days, and the tenants have not contacted me with any problems. I would definitely use Rapid Response again!
Amazing Plumbing Job!!! Very perfessional, on time and trustworthy. Look forward to hiring Mike again for any of my Plumbing needs.
Business details
Service area
Based in Brentwood. Serves 8 nearby cities within 20 miles:
Rapid Response Plumbing, Heating & Cooling