Pro-Plumbing Inc
Plumber · Citrus Heights, CA · Open 24 hours per Google listing
Our verdict
Pro-Plumbing Inc (BBB A+ accredited) scores 4.9★ on 54 Google reviews with 94 of 95 sampled reviews giving 5 stars; fast_response cited in 37 of 95 reviews and water-heater work leads all service mentions at 18 instances.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 95 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast response in 37 of 95 analyzed reviews; replied to a Friday-night call and arrived Saturday 8 AM; responded same-day on a holiday (themeCounts.fast_response=37).
2 cited reviews
“We contacted Pro Plumbing late on a Friday night for a clogged sink. Kemal was there the next morning on Saturday at 8 am. He fixed the clog, as well as rearranged and replaced some of the old piping underneath the sink to minimize future build ups (all at a fair price).”
“There have been times when we asked for a more expensive repair and they used their expertise to explain why what we wanted was unnecessary and then gave us the less expensive more appropriate repair.”
Cited in 3 of the 95 reviews we analyzed — 1 cited review not excerpted here.
Water heater work dominant: 18 service mentions, all high-star; hot water gas tank replaced in 2 hours with full cost disclosure; multiple neighbor referrals generated from single jobs.
1 cited review
“Arrived on time and completed replacement of leaking hot water gas tank in two hours. Provided total costs and answered all my questions. I would definitely recommend Pro-Plumbing quality work and customer responsiveness.”
Cited in 3 of the 95 reviews we analyzed — 2 cited reviews not excerpted here.
Owner proactively advised against unnecessary upgrades to save customers money — cited in 2 separate reviews (themeCounts.workmanship=16).
2 cited reviews
“There have been times when we asked for a more expensive repair and they used their expertise to explain why what we wanted was unnecessary and then gave us the less expensive more appropriate repair.”
“Pro Plumbing truly exceeded my expectations during my home renovation! They scheduled their first visit in less than 24 hours and explained everything in a way that even a novice like me could understand. They even saved me money by advising against unnecessary expenses.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing noted as 'expensive' in 4 of 95 reviews; several reviewers cite reasonable final price but initial quote shock (themeCounts.expensive=4).
“There have been times when we asked for a more expensive repair and they used their expertise to explain why what we wanted was unnecessary and then gave us the less expensive more appropriate repair.”
Cited in 2 of the 95 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 95 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I was unpleased with the service I received at my house. The workers had to come twice and originally stated that they did not know all aspects of the job that needed to be done. Even though there was an invoice that showed what we paid for. As well as put on an old broken disposal back on and claimed we had said to do that which is completely false because there was no more than a few word per conversation. I would …”
Positive
“We had a great experience with Pro Plumbing company. He was on time, very professional, and did an excellent job replacing our water heater. Everything was done cleanly and efficiently, and was friendly and courteous with a smile throughout the process. The pricing was very reasonable as well and the quality of work was excellent Highly recommend and use them again. Thank you 🙏”
“We have used Pro-Plumbing’s services multiple times. They have always come promptly (even when we needed help during a holiday) and done professional high-quality work. There have been times when we asked for a more expensive repair and they used their expertise to explain why what we wanted was unnecessary and then gave us the less expensive more appropriate repair. Highly recommended.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Pro-Plumbing Inc?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Pro-Plumbing Inc?
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Find plumbers near you
Pro-Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Sacramento · Lincoln · Rescue