Prince Plumbing and Mechanical of Killeen, TX
Plumber · Harker Heights, TX
Our verdict
Fast, professional emergency response with consistently fair workmanship, but pricing can shock you with unmarked-up parts and full-hour charges for partial work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Copperas Cove, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response and same-day service: 3 of 5 reviewers specifically praise quick arrival and fast completion, including one late-night emergency (water leak requiring city water shutoff).
3 cited reviews
“Arrived on time and completed requested work quickly”
“Get the job done quickly and professionally”
“Didnt BS or try to upsell anything”
Professional and courteous work: 4 of 5 reviewers mention professionalism, courtesy, and friendly demeanor from technicians and office staff.
3 cited reviews
“Get the job done quickly and professionally”
“Arrived on time and completed requested work quickly”
“Didnt BS or try to upsell anything”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship without unnecessary upselling: 1 reviewer noted technician replaced worn copper hoses proactively with stainless steel and explicitly 'didn't BS or try to upsell anything.'
1 cited review
“Didnt BS or try to upsell anything”
Owner involvement and customer service infrastructure: Owner Prince personally works jobs; company offers text confirmation, customer portal, and knowledgeable office management.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing model may include inflated parts markups and full-hour billing minimum: 1 of 5 reviews (20% of sample) documents significant overcharging and explicit technician admission of intentional parts markup. With small sample size, even one clear pricing complaint is a material concern for emergency decisions.
Cited in 1 of the 5 reviews we analyzed.
Red flag
High score variance (45 points) driven by one 1-star review vs. four 5-star reviews, suggesting inconsistent pricing communication or variable service quality.
Cited in 1 of the 5 reviews we analyzed.
Opaque and inflated pricing: 1 of 5 reviewers charged $482 total ($250/hr labor + $207 parts + $25 card surcharge) for 45 minutes of work billed as full hour. Technician allegedly stated he 'had to overcharge for parts.' Expectations not set upfront.
Cited in 1 of the 5 reviews we analyzed.
Billing practices lack transparency: Same reviewer reported full hourly rate charged despite work taking 45 minutes, and was not informed of pricing structure before work commenced.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The technician arrived on time and replaced two valves for the washing machine and one valve to the house. I was quoted $250 per hour plus parts. The work took approximately 45 minutes, not a full hour, yet I was still charged the full hourly rate. The total bill was $482.00, broken down as follows: $250 labor $207 for three valves, two 90-degree elbows, and approximately two feet of PVC $25 card payment …”
Positive
“Zachery arrived on time. Fixed the issue quickly, and most importantly, thoroughly. Replaced both, old copper hoses to the water heater, with SS hoses. He was courteous and didnt BS or try to upsell anything. Recommended from a friend. Will use them, if needed, again.”
“Arrived on time and completed requested work quickly! Very professional and friendly. Definitely will call Price Plumbing next time something happens and I need a plumber!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 93 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
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