Curtis & Sons Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 205 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 205 Reviews Tell Us
Emergency Response
Fast emergency response: 4 of 5 reviews mention same-day or rapid arrival, including one burst pipe during hot summer handled same day
Emergency and same-day calls
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Communication
Clear communication and education: 4 of 5 reviews highlight technicians explaining work, offering preventative advice, and setting clear expectations
Pricing
Fair and transparent pricing: 4 of 5 reviewers explicitly mention honest rates, no overcharging despite urgent situations, and pricing better than competitors
Customer reviews
Reviews from Google, Yelp & more
Everything is repaired and I’m absolutely thrilled. It has been a stressful week at my home because of a washing machine water line issue, but Curtis & Sons Plumbing came out today and got it handled fast. I reached out as a last option after another appointment kept getting delayed, and even though this was a washer-related plumbing problem, they stepped in without hesitation and solved it in record time. Jerry was professional, kind, and very easy to work with from start to finish. What really stood out was how honest and fair they were. Even after I explained how urgent the situation was, they did not overcharge me and took the time to make sure everything was fixed the right way. They clearly know their way around water lines, drains, and household plumbing connections, and they made a frustrating situation much easier. I could not be happier with the service. If you need help with plumbing, water lines, drains, tubs, toilets, or disposal-related issues in Harker Heights, I would highly recommend them. It was truly an A+++ experience.
Wayne did an excellent job! We’re in the process of buying an older house and wanted to make sure the sewer main line was in good shape, so we called for a plumbing inspection. The company made it simple to book an appointment, and payment was straightforward. Wayne arrived right on time and even checked out the kitchen line for us. He explained everything clearly, suggested cleaning and hydrojetting options if we move forward with the purchase, and provided a clear quote. We’d definitely use their plumbing services again in the future.
We've relied on Curtis & Sons Plumbing for several years and haven't thought about calling anyone else for our plumbing needs. I first found them through a quick online search when we had a sudden leak in our pipes during a hot summer in Harker Heights. Charles made sure to fit us in that very same day, staying late just to make sure our water was back on. He explained everything clearly, including how we could take care of our pipes and drains to avoid future issues. As new homeowners, we really appreciated all the helpful advice we got, not just from Charles, but from other team members who have come out for regular check-ups, clogged drains, and even an emergency with a water heater. The most recent time, Jerry came out when our kitchen sink got completely blocked. He needed a special part, but managed to return the very next day to finish the job. He was friendly, worked around my busy schedule, and had everything fixed quickly. We’re really happy with the service every time—Curtis & Sons Plumbing always makes sure the job is done right!
I’ve lived in Harker Heights for many years, so I’ve called on plumbers a number of times. I was satisfied with previous companies, but as time went on, I wanted to try someone new for some drain repair work. The last plumber did a solid job, but their prices felt a bit high. Recently, we had a leak in our main water line just after the pressure regulator that needed copper pipe repair. I checked out some reviews online and decided to give a different plumbing company a shot. I called early Monday morning and spoke with the friendly dispatcher. Charles, the plumber, arrived promptly around noon. He worked quickly and did quality repairs, even making a few adjustments to the water pressure regulator as I requested so I could get more storage space in my water heater closet. The charges for both materials and labor were very fair—definitely better than what I expected from other local plumbing services. Even though I have some experience with plumbing myself, it was much faster and easier to have someone like Charles with the right tools and know-how handle the job. This was my first time using this plumbing service, and I’m happy to recommend Charles for anyone in Harker Heights looking for reliable and reasonably priced plumbing work. I felt strongly enough about their great service to leave this positive review.
I had a great experience with Curtis & Sons Plumbing when I ran into a problem at my house in Harker Heights. I accidentally turned off the main water valve and couldn't get the water back on. Turns out the valves were really old and needed some expert attention. Even though I called with barely any notice, Pedro showed up quickly and made fixing the issue his top priority. He worked hard to get everything running smoothly again and made sure I understood what was going on. The pricing was very fair, and I appreciated the honest service. My family and I are very grateful to have our water restored so quickly!
Business details
Service area
Based in Harker Heights. Serves 5 nearby cities within 20 miles:
Curtis & Sons Plumbing