Powell's Plumbing & Air
Plumber · Portsmouth, VA · Open 24 hours per Google listing
Our verdict
Dispatches experienced technicians within 24 hours for complex diagnostics, but initial quotes may climb significantly once work begins.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Portsmouth, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise rapid response and same-day or next-day arrival for emergency situations
2 cited reviews
“Fixed clogged bathtub, kitchen sink in under an hour!”
“I did not feel taken advantage of. Worth every penny!”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers explicitly mention fair pricing and no feeling of being taken advantage of
4 cited reviews
“Fixed clogged bathtub, kitchen sink in under an hour!”
“Correctly diagnosed malfunction others couldn't. Price very reasonable.”
“Thorough diagnostic, explained what was going on, very reasonable estimate.”
“I did not feel taken advantage of. Worth every penny!”
Technicians solve complex problems other contractors couldn't diagnose, including boiler malfunction and septic/plumbing emergencies
1 cited review
“Correctly diagnosed malfunction others couldn't. Price very reasonable.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviews highlight excellent communication: explaining diagnostic findings, answering questions, and providing clear estimates
3 cited reviews
“Fixed clogged bathtub, kitchen sink in under an hour!”
“Correctly diagnosed malfunction others couldn't. Price very reasonable.”
“Thorough diagnostic, explained what was going on, very reasonable estimate.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Final bill can substantially exceed initial quote once work scope expands (one review cited $400 estimate that became $800 after discovery of additional required work)
“I did not feel taken advantage of. Worth every penny!”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had an amazing experience with Powell’s Plumbing! Plumbers Miles and Jason came to my home to fix a clogged bathtub drain, kitchen sink, and secure the hose of my washer—all in under an hour! I was so impressed by how quickly and efficiently they worked. Not only did they get everything working perfectly, but they also took the time to explain what they were doing and answered all my questions. Their service was …”
“I had problems with my boiler. Numerous contractors couldn't diagnose the problem. I called Powell's. They sent an experienced technician out. He correctly diagnosed the malfunction. Repair parts ordered and installed along with the needed general maintenance. Their price was very reasonable. I won't hesitate to call them again or refer them to my friends. Thanks so much for a job well done!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,106 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Powell's Plumbing & Air?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Powell's Plumbing & Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Portsmouth · Chesapeake