Mr. Rooter Plumbing of Virginia Beach
Plumber · Portsmouth, VA · Open 24 hours per Google listing
Our verdict
Same-day emergency response with meticulous workmanship—arrives within 2 hours on weekends and documents everything with photos.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Portsmouth, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 3 of 5 reviewers specifically mention same-day or after-hours service, including weekend availability in snow/cold conditions
1 cited review
“Dispatcher helpful ensuring awareness of arrival time”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Thorough documentation and transparency: 2 of 5 reviewers praise photo documentation throughout work and detailed repair plans before proceeding
2 cited reviews
“Dispatcher helpful ensuring awareness of arrival time”
“Replaced exposed water line at no cost”
Multiple communication channels and proactive follow-up: reviewers note email, text, and phone options, plus commitment to post-service verification
1 cited review
“Multiple communication methods: email, text, phone”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Value-add service: 1 reviewer reports unrequested water line replacement at no cost during sewer line work
1 cited review
“Replaced exposed water line at no cost”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“The dispatcher was quite helpful and interactive in ensuring I was aware of the arrival time for my service call. Once at my house, the technicians were considerate and mindful of respecting my home, all the while providing a successful resolution to a very difficult plumbing problem. After obtaining photographs and a plan, they met with my husband, too, providing us with a well-thought out repair plan including a …”
“Had an unexpected issue and contacted this company. Was able to get a very nice young man to come out after hours, same day on the weekend. Worked in the cold and snow, but made sure all was good before he left and made sure to let us know, they would be back out to follow-up and make sure everything was good, depending on the weather conditions. Second time using this company, will definately call again, if …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,350 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Mr. Rooter Plumbing of Virginia Beach?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Mr. Rooter Plumbing of Virginia Beach?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Chesapeake · Portsmouth