Pike Plumbing

The condensation line to our tankless water heater needed to be replaced. We called Pike's and they sent Carson! This is the second time I've used Carson. I'm a realtor and he helped with a client and then on our personal home. He was on time, even early, and was very professional. He did excellent work! Pike's employees are knowledgeable and efficient. Give them a try!

They were able to send Josh out today and he was great! We’ll definitely call again.

Josh was fantastic, very prompt. Easy to talk to and did great work. Very fair pricing. Highly recommend.

UPDATE: I have tried contacting the owner several times. Immediately they say "Mike is out today. He will call you tomorrow." They are not interested in making it right AT ALL. I am just ignored after they ran away with my money. I found out this job shouldn't have even been $5000, much less $13,000! I am now having to file legal charges for fraud instead of spending time with my brother. They even blocked my number when I tried to reach out again today! SCAM!!!! Run away from this company. I called for a simple pipe change under my kitchen sink. Not only did they want to charge $1000.00 for that, they said they are "required" to check the whole house, making it sound as if it's a legal requirement. They said all my pipes were bad and scared me to death. My brother lives with me, and is dying of Stage 4 cancer. Keith, the sales person, knew this and went ahead with the scare tactics. We agreed to the work, even though I told them I didn't have that kind of money. He said I had to get it done. He showed me a monthly fee, not the total. I had to ask for the total. I feel they took advantage of me in a very vulnerable time. They did some work, then called my husband repeatedly to sign off on the work even though we weren't home. Joe threatened to not finish if he didn't sign it right then. They also pressured us to sign the loan docs before they got started. It was AGGRESSIVE! I told them I didn't want to do that, and he promised there was a warranty and everything was covered. When I got home that evening, my house was DESTROYED and it's incomplete. I should have known with how aggressive they were being! This is a predatory company that overcharges. I called them and Justin, the manager called me Monday and said they would have a contractor out to make it right. Now I'm getting the runaround. He wrote "He tried to call you several times. I've seen the call log." LIES! No one has called me. I answer every call that comes through due to my brother's care. I asked for his number and he ignored that request. I asked for the owner's phone number. He said "the owner will call you.". I'm clearly being messed with! Please stay far away from this company! I have a feeling the good reviews are fake. The bad reviews are a lot like mine. Now I have to fight the loan and possibly go to court, when I should be spending time with my brother, who has weeks or maybe months left - he is 55 years old. He also has to come home from the hospital to a completely destroyed house. I am devastated. They knew what was going on with my family and only saw dollar signs.

They sent 2 guys out to my house and one of them flat out lied to me about the PRV telling me it was installed incorrectly and it was contributing to my problems and they would take care of it! Be very wary of them. 2 other separate companies said there was nothing wrong with the PRV!

Great service and communication by Zac Pike (boss) and Guillermo Salazar from Pike Plumbing. I like dealing with a smaller and more personable local company. Price for the item repaired was a little bit higher than I would have expected but it was next day, the work was performed well, and payment was simple. I had to have a Temperature and Pressure valve replaced on a 6 year old water heater. Parts are inexpensive but expertise is invaluable. The valve was stuck in the open position as water was steadily dripping from the overflow line on the side of the house (thankfully not in the house). This valve is a very important part of the system as it relieves dangerous pressure buildup that could cause the tank to burst/explode or it is a sign that the temperature on the water heater controlled by the user interface module is too high. Hopefully no more issues for a while but if issues arise I will likely contact Pike Plumbing again. I highly recommend that you consider hiring them for your plumbing needs! Update: Unfortunately I had to go ahead and have the pressure regulator replaced (was reading 120 and now a proper 60ish). This was probably the root of the problem. Nonetheless, both points of weakness and protection have been updated. Hopefully no issues for a while. Yet another great interaction with Pike Plumbing! Carson Weaver was the plumber sent out today and he did remarkable and efficient work. Very professional man. Excellent employee I’m sure. I’m very happy I called Pike. The cost of the problem cut into summer travel budget but it’s part of home ownership. If you need a plumber especially in Cobb or Cherokee area call Zac!

This company is one to watch out for. After having a miscommunication with another plumbing company due to a critical leak, I called these guys who claimed to do leak detection. I confirmed multiple times that they do this as its what I needed. I was assured. Well they don't and found that out after they wanted to go through my house and ask about the water heater etc. etc. They came out and did an inspection of my entire home as a "standard". In truth, its a scam to up-sell. Eventually, one of the nicer guys was able to get a leak detection company they work with scheduled for the next day. They then proceeded to build two proposals to fix my leak. One was entirely new lines in and outside throughout to "stay up to code" (a lie). This was $25k. The other was to only replace the outside...but required a new main at the house which was nearly $12k. I declined to sign the proposal on the spot as I wanted a leak detection done first. We agreed and they left. Today I called because the leak detection company never showed up. Guess what? They had the office cancel the leak detection because I did not sign the proposal. Another "miscommunication" they called it. Little did they know I already had quotes on the plumbing to replace my lines or do a repair. The other quotes to do a full outside line replacement topped out at $3600. Trash company that used their "licensing" , "code compliance" and "standard service assessment" to misdirect and lie for the sake of sales. They are the reason multiple quotes and digging into questions is key. DO NOT USE THEM!

OMG, I wished I had read the negative reviews. I had a slab leak and they didn't give me the price to fix just that, they did the upsell to replace all the poly pipes to code. They didn't do a good job with the sheetrock and then sent their 3rd party sheetrock vendor who ruined my house with mud and paint splattered on appliances, new hot water heater, etc., my washing machine hose is stuck to the wall where they shoved it into the wet paint, and the greatest is they did the sheetrock and mudded AND then painted over it the same day without letting it dry so I have yellow outlines on the ceiling in the family room, dining room, and kitchen. Oh, and let me mention they were going to reuse the same sheetrock and reinstall into the ceiling and walls (yes, for real!!) I told them absolutely NOT and made them take it to discard. The owner Mike Chastain insists on seeing the damage even though I sent photos over and 2 of his plumbers had to come and fix the leaking vanity from the sheetrock contractor and they took tons of photos as well - AP/Mike actually proposed having the same sub-par sheetrock company come fix the damage they created as their resolution. Are you kidding me!! What, so they can create MORE damage. Horrible customer service from their mgmt team!!! Avoid this terrible company, do not get sucked in like I did as it will cost you!

Wonderful!! They are absolutely wonderful, upfront pricing, honest workers, punctual, I will continue to recommend them to everyone in Bridgemill! We are relatively new to the neighborhood (Dec 2017) and had some weird pools of water in our garage. I looked around for a good plumber and found these guys on Facebook. I know all too well when businesses offer "Free" service calls, they end up trying to sell you on something crazy expensive or they nickel and dime you. These guys advertised an $80 service Call and that's what we were charged. No hidden fees, no nickel and dime charges, no up-selling, they showed up, tightened a couple of fixtures to the pipes inside the master bathroom wall and Voila! Problem solved! No more pools of water in the garage! I also walked them through the basement and had them look at a few areas of concern. They told me everything was great and that I could rest easy. Seriously, such a relief when a business doesn't take advantage of clients. Especially being that I'm a stay at home mom, I really appreciate the honesty. I can't tell you how sick it makes me when male owners or workers show up at your house, and act like because you're a female, you must have a lower IQ than them. Thank you, Absolute Plumbing for employing hard working, honest people!

Pike Plumbing did a repiping of my home on November 25th due to a second slab leak since August that I experienced a week earlier. Zack had come out the previous Tuesday, Nov 18th, to give me a quote. That next Monday, Glen, who was coordinating everything, came out to check things out and to leave the supplies since the next day was going to be rainy. Glen was waiting outside when I woke up the next morning. The job started promptly around 9:30, and they finished around 3:30 that same day. The guys did a great job, and I was very satisfied with the outcome. I had contacted two other companies for a quote, and they missed the mark by a long shot. One of them even had me removing the vanity in the master bath. Pike was by far the best price. The price Zack quoted was the price I paid. A week later, I heard a strange thumping sound while using the hot water in the sink in the master bathroom, and they sent someone out to check it out and took care of it right away. I couldn't be happier with the job they did.

The Bathtub faucet had a leak. Technician David, from Absolute Plumbing came to diagnose the issue. After he went to his truck for a O ring to place on the cartridge which goes in the wall. The leak appeared to stop while he was there but as soon as he left it returned. All he said was that we were going to have to replace all the plumbing in the wall, almost $1k and once he made the hole in the wall I had to repair it, he named other shot-in-the-dark parts he wanted me to buy. For him to do the work, I had to pay $100 for the parts, with no guarantee for the work. He charged us $100 for an O-ring after the $50 diagnosis ($150), for the problem which was NEVER corrected. It was a $4 replacement part that was needed, to stop the leak from ACE Hardware, which I corrected myself, and I am not a plumber. I do not appreciate the dishonesty.

I’m a repeat customer. They were great to work with the first time! I referred them to a friend, who contacted them when their hot water heater sprung a leak, and they were also pleased with Pike’s service, repair and pricing. This time, I have a leak within my irrigation system so Pike did not do the repair. However, Carson found my leak. My phone call was returned even though I left a message after 5:00. A service time was scheduled the very next day, which I appreciated because I detected but could not find the leak. Carson arrived as scheduled. Thoroughly checked and determined where the leak was occurring. Even offered to check my toilets to ensure there was not a secondary issue.

We cannot say enough good things about Serv'all and their staff. My elderly father lives in Acworth and had a plumbing issue. The first company we called wanted to do $3,000 of UN-NEEDED work and were horrible. We called up Serv'all and spoke to Jennifer in the office. What a professional, nice lady! She promptly sent out Donnie and Chris. They are amazing workers! They were prompt, courteous and professional. They were able to work with my Dad on his repair and got it done in 2 1/2 hours for a 10th of the price that he had been quoted by the other guys! We are so pleased with their work and ethics. They have lifelong customers with our family!

To imply that the other firm did something against code or improper is really low. They actually identified the leak (which was above ground at the connection) and showed it to me with the bubbles as opposed to your team that couldn't find it and just wanted to dig everything up for a ton of money. The way the generator line was installed was pulling sideways on the stack putting too much pressure on the connection over time. They went and got the correct pipe and fittings to bring the connection over further to eliminate the side pressure on the gas stack and thereby correct the problem. All done with correct materials and above ground.

I have been using company for several years. They have repaired a seal on shower drain twice that leaked through downstairs ceiling and other plumbing repairs. The leak happened again and called to discuss getting a repairman but wanted to check warranty. The representative told me that she has no record of the repair, only the service call and notes stating that we would repair ourselves. After several minutes of discussing if it would beneficial for me to pull my records, I realized I was getting nowhere. I told the representative that I will no longer be using company and she said, "Thanks, that is awesome!"