Pike Plumbing
Plumber · Acworth, GA · Open 24 hours per Google listing
Our verdict
88 of 100 analyzed are 5-star and BBB-accredited A+, but 10 are 1-star — Yelp reviewers allege upsells and one $13k overcharge dispute (surprise_fees = 3).
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Acworth, GA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and prompt arrivals cited often (fast_response = 18, same-day mentions = 11)
1 cited review
“The condensation line to our tankless water heater needed to be replaced. We called Pike's and they sent Carson!... He was on time, even early, and was very professional. He did excellent work!”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Upfront $80 service call with no nickel-and-diming praised on Yelp
Cited in 2 of the 100 reviews we analyzed.
Repeat customers credit tech Carson for finding hard-to-locate leaks
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Yelp reviewers allege upsell scams: one claims a job billed $13k that should have been ~$5k, plus a leak-detection bait-and-switch (surprise_fees = 3)
“I found out this job shouldn't have even been $5000, much less $13,000! I am now having to file legal charges for fraud... SCAM!!!! Run away from this company.”
Cited in 2 of the 100 reviews we analyzed.
One Yelp reviewer says a sent tech couldn't identify a leak and recommended replacing the whole line; another plumber fixed it next day
“the guy they sent couldn't identify the leak and wanted me to replace the entire line. Meanwhile, another plumber came the next day and was able to identify and repair the line in short order”
Pricing flagged as higher than expected even by satisfied 5-star customers
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“UPDATE: I have tried contacting the owner several times. Immediately they say "Mike is out today. He will call you tomorrow." They are not interested in making it right AT ALL. I am just ignored after they ran away with my money. I found out this job shouldn't have even been $5000, much less $13,000! I am now having to file legal charges for fraud instead of spending time with my brother. They even blocked my number …”
“They sent 2 guys out to my house and one of them flat out lied to me about the PRV telling me it was installed incorrectly and it was contributing to my problems and they would take care of it! Be very wary of them. 2 other separate companies said there was nothing wrong with the PRV!”
“OMG, I wished I had read the negative reviews. I had a slab leak and they didn't give me the price to fix just that, they did the upsell to replace all the poly pipes to code. They didn't do a good job with the sheetrock and then sent their 3rd party sheetrock vendor who ruined my house with mud and paint splattered on appliances, new hot water heater, etc., my washing machine hose is stuck to the wall where they …”
Positive
“They were able to send Josh out today and he was great! We’ll definitely call again.”
“Josh was fantastic, very prompt. Easy to talk to and did great work. Very fair pricing. Highly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2025.
Across platforms
Google 5.0 vs. 1-star Yelp reviews alleging fraud and a $13k overcharge — a meaningful gap between platform sentiment despite BBB A+ accreditation.
Should you hire Pike Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Pike Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Acworth · Clarkdale · Cartersville