Absolute Plumbing Services
Plumber · Acworth, GA · Open 24 hours per Google listing
Our verdict
92 of 100 analyzed are 5-star, but a BBB 'F' rating and 8 one-star Yelp reviews allege upsells, a botched sheetrock job, and a fabricated PRV problem (surprise_fees = 3).
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Acworth, GA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
After-hours responsiveness on leaks praised by name (fast_response = 19)
1 cited review
“I had a water leak in my basement and called Absolute Plumbing. It was late and yet Dan came out and assessed the problem and fixed the issue! He was very nice to work with and knew what to do to fix my leak.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Crews credited for clean water-main replacement without tearing up the yard
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
BBB 'F' rating alongside a Yelp report of a slab-leak upsell and a sheetrock vendor that splattered paint and mud across the home
“I had a slab leak and they didn't give me the price to fix just that, they did the upsell to replace all the poly pipes to code. They didn't do a good job with the sheetrock and then sent their 3rd party sheetrock vendor who ruined my house with mud and paint splattered on appliances.”
Red flag
Reviewer alleges a tech falsely claimed the PRV was installed wrong; two other companies found nothing wrong
“They sent 2 guys out to my house and one of them flat out lied to me about the PRV telling me it was installed incorrectly... 2 other separate companies said there was nothing wrong with the PRV!”
Multiple Yelp reviewers describe inflated charges and standard whole-home inspections used to up-sell
Cited in 2 of the 100 reviews we analyzed.
One toilet repair took 3+ hours, didn't work, and was billed $250 then $300 for a $7 part
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“UPDATE: I have tried contacting the owner several times. Immediately they say "Mike is out today. He will call you tomorrow." They are not interested in making it right AT ALL. I am just ignored after they ran away with my money. I found out this job shouldn't have even been $5000, much less $13,000! I am now having to file legal charges for fraud instead of spending time with my brother. They even blocked my number …”
“OMG, I wished I had read the negative reviews. I had a slab leak and they didn't give me the price to fix just that, they did the upsell to replace all the poly pipes to code. They didn't do a good job with the sheetrock and then sent their 3rd party sheetrock vendor who ruined my house with mud and paint splattered on appliances, new hot water heater, etc., my washing machine hose is stuck to the wall where they …”
“Had these guys come to fix my toilet. They took over two hours to replace the flush valve. Still did not work. Charged me $250. Called them back to fix again. They said It needed a new valve seal. Wanted to charge me another $300. Bought the seal from Lowe's for 7 bucks. Took me ten minutes. Before all this nonsense this technician performed unnecessary water pressure checks. Over three hours to try to fix a …”
Positive
“I've had several issues after moving into my new home and absolute plumbing has taken great care of us! They are extremely professional and I can tell they really care about getting it right!”
“Delighted that we chose absolute plumbing to come do some work on the house we just bought. Justin and the other four gents who did the work over the past two days have been nothing but amazing. I'm very impressed with their work ethic and they were all so nice! We are definitely going to be repeat customers. Also really appreciated the text with a name and picture of the person coming out saying they were on their …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Nov 2020.
Across platforms
Google 4.9 contradicted by a BBB 'F' rating and 8 one-star Yelp reviews alleging fraud, upsells, and a $13k overcharge dispute.
Should you hire Absolute Plumbing Services?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Absolute Plumbing Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Acworth, GA
Integrated Plumbing SolutionsCONDITIONALRanked #6 of 15 in Acworth · 88 of 100 sampled reviews are 5-star and themeCounts.professional=51, but plumber-cost sur…Pike PlumbingCONDITIONALRanked #8 of 15 in Acworth · 88 of 100 analyzed are 5-star and BBB-accredited A+, but 10 are 1-star — Yelp reviewers al…See all 15 plumbers we've reviewed in Acworth, GA →
Nearby: Acworth · Cartersville · Clarkdale