Piece of Mind Plumbing - 24 Hour Emergency Plumbers
Plumber · Arlington, TX · Open 24 hours per Google listing
Our verdict
80 of 88 analyzed reviews are 5 stars; professional 29x and workmanship 16x, but 2 communication/slow_response complaints flag dispatch reliability for actual emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Justin, TX · compare all →
Our opinion, based on the 88 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day arrival on a main-line break under the house (Marlon got to work that day)
1 cited review
“Had main line break under house and Marlon came out and got to work same day. He knows what he is doing and did a great job. Totally recommend.”
Military and Veteran discounts mentioned by name in a faucet-repair review
Cited in 1 of the 88 reviews we analyzed.
fair_pricing cited 5x and emergency-plumbers 5x with positive sentiment — "great work and price for emergency services"
Cited in 2 of the 88 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 separate reviews report no-shows on confirmed emergency appointments — a critical failure mode for a 24-hour plumber
“Asked for emergency plumbing service, they said they would let me know when someone would be available, no call back. No one showed up.”
1 more cited review
“We set an appointment up for Monday between 3-5p on 10/21. The receptionist advised the person would call when they were on their way. There was no call and no show, plus I missed an important engagement to be available for this appointment in case they were running late.”
Red flag
Saturday faucet swap billed $398 for 5 minutes of work using a $5 part — single review but specific charge detail
“Gets points for coming on a Saturday within two hours. Loses points for replacing a faucet outside that took five minutes to do and a five dollar part. I was charged $398. That is usery on any planet.”
2 reports of no-call no-show on scheduled emergency appointments — one customer missed an engagement waiting
“Asked for emergency plumbing service, they said they would let me know when someone would be available, no call back. No one showed up.”
1 more cited review
“We set an appointment up for Monday between 3-5p on 10/21. The receptionist advised the person would call when they were on their way. There was no call and no show, plus I missed an important engagement to be available for this appointment in case they were running late.”
1 Saturday emergency call resulted in $398 for a 5-minute outdoor faucet swap (5-dollar part)
“Gets points for coming on a Saturday within two hours. Loses points for replacing a faucet outside that took five minutes to do and a five dollar part. I was charged $398. That is usery on any planet.”
Keep it in proportion: these concerns are cited in 3 of the 88 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The piece of mind answering service was great, real professional, however when the “plumber” showed up he immediately “found” the pipe I had been searching for all morning said couldn’t be fixed and we need to re pipe the house. And quoted us 7,000+ for the cost! I fixed the minor leak myself yesterday for under $60.00! And I am not a plumber and the pipe was not even close to where he said he found it! I will …”
“I called with an emergency leak at 3 pm and was told that someone would be able to come out between 5 and 6 pm that evening. Was very thankful. Was told to send pictures of leaking spigot so they could try and bring the necessary parts. Sent the pictures and waited. Reached out at 6:20 pm because I had not heard anything. Was told the plumber was working on another job and they would be at my house next and they …”
Positive
“Great work and price for emergency services”
“Installed disposal with countertop switch, soap dispenser, faucet, and dishwasher. All work was done professionally and quickly. Appointment was on time, and work was completed briskly. I would hire this firm again and will recommend them to others.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2024.
Should you hire Piece of Mind Plumbing - 24 Hour Emergency Plumbers?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Piece of Mind Plumbing - 24 Hour Emergency Plumbers?
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