Phillips Plumbing & Heating
Plumber · Northampton, MA
Our verdict
Consistently excellent across all dimensions with zero complaints—the safest 2am call if they answer, though limited review volume (5 analyzed) means less real-world emergency data.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise professionalism and pleasant demeanor; team clearly trained on customer interaction
2 cited reviews
“so reasonably priced”
“very professional and very pleasant”
4 of 5 reviews explicitly mention speed or efficiency; one customer reports 'fixed my problem in no time'
1 cited review
“fixed my problem in no time”
Pricing explicitly called 'so reasonably priced' by customer with hot water tank replacement—major service
1 cited review
“so reasonably priced”
Long customer retention: one reviewer reports using Phillips for 'many services over many years' with no bad experiences
1 cited review
“Never had a bad experience”
Attention to detail: review notes 'Left no mess and not one drop of water on the floor' for outdoor sillcock work
1 cited review
“Never had a bad experience”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I own an older home and between new heating system to bathroom, kitchen upgrades Top notch workmanship ...”
“Today Nick Replaced our outside sillcock and did an Excelent Job.Left no mess and not one drop of water on the floor. I have had Phillips Plumbing for many services over the last many years starting with Phillip installing our basement 3/4 bath and then Matt for service and now Nick. Never had a bad experiance. I highly recomend Phillip's Plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 10 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2025.
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