Parham Heating, Cooling, Plumbing & Electric, LLC
Plumber · Jackson, TN
Our verdict
Shows up fast even at 1am and stands behind the work with personal management follow-up, but limited review volume makes it hard to spot pricing patterns.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 12 plumbers we've reviewed in Bells, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness with documented after-hours calls answered quickly. One reviewer called at 1:43am and reported 'got to me very quickly'; another faced furnace failure before a snowstorm and received full system installation within 48 hours.
1 cited review
“Got to me very quickly and went over all options.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing without upselling pressure. Two reviewers explicitly noted being offered options without high-pressure tactics toward expensive solutions.
1 cited review
“Never felt pressure to choose the more expensive option.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Management-level problem resolution. When one long-term customer was dissatisfied, the owner personally intervened, sent a team of 5 professionals, and resolved the issue to restore trust.
1 cited review
“Management took care of it and went above and beyond.”
Consistent technician professionalism and politeness across multiple service visits. Reviewers specifically praised individual techs (Christian, Mason, Brannon) by name for their demeanor and thoroughness.
3 cited reviews
“Never felt pressure to choose the more expensive option.”
“Mason worked hard getting it to run through wonderfully.”
“Got to me very quickly and went over all options.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Christian was excellent. He explained everything and gave me options for repairs. I never felt pressure to choose the more expensive option. He was very friendly and did the job efficiently! Would recommend to anyone that asks for any services they offer!”
“We had a lot of trouble with stopped up lines. Mason worked hard getting it to run through. He did a wonderful job. He was so considerate, humble, and right down, polite. Couldn't have had a better young man. Very professional. We asked him for cards so that we could have our family and friends. Use the company.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,105 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Bells