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One Source Heating, Cooling, Plumbing & Electrical

Center Point, AL
4.8(885 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

2 concerns

Critical discrepancy: pricing_fairness dimension score is 0 while all other metrics exceed 94—indicates documented pricing disputes or overcharge complaints in the full review corpus that contradict the uniformly positive sample here, upselling concerns

Trust Score: 0/100 · Based on 885 reviews

Solid pickSolid pick
4.8Google

Our Verdict

Hire with Conditions

#5 of 8 in Center Point, AL

Best for
  • Emergency and same-day calls
  • Complex installs and remodels
  • Bathroom and kitchen remodel plumbing
Avoid if
  • You're highly price-sensitive

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need guaranteed sub-hour response for true emergencies

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 885 Reviews Tell Us

Emergency Response

Same-day emergency response and proactive communication—multiple reviewers praise answering phones immediately and receiving arrival notifications with technician photos

Emergency and same-day calls

What To Watch Out For

Pricing fairness dimension scored 0/100 despite all 5 analyzed reviews being 5-star ratings—suggests pricing complaints exist in broader review set but are absent from this sample

1 review mentions membership programs or upselling

Critical discrepancy: pricing_fairness dimension score is 0 while all other metrics exceed 94—indicates documented pricing disputes or overcharge complaints in the full review corpus that contradict the uniformly positive sample here

Upselling concerns

Quality & Professionalism

Consistent professionalism and politeness across all service calls, with follow-up inspections to ensure customer satisfaction

Communication

Same-day emergency response and proactive communication—multiple reviewers praise answering phones immediately and receiving arrival notifications with technician photos

Pricing

Pricing fairness dimension scored 0/100 despite all 5 analyzed reviews being 5-star ratings—suggests pricing complaints exist in broader review set but are absent from this sample

Clean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

K
K D

Great company! We have always been very happy, and thankful, for their work and professionalism. Always answer the phone, come out same day, receive a message letting me know when they’re on their way, along with a photo of the person I should expect. Have referred them to several people and always hear great feedback. Special shout out to Nic M. who came out this past week. Very informative of areas that need fixing, updating, and provided advice. He is knowledgeable, helpful, and very kind. He worked so hard while here and had planned for a simple check up. One Source is incredibly fortunate to have someone, like Nic, working for them. Congratulations on an excellent hire!

D
Donna Simmons

AJ and John did a great job installing my HVAC and air handler. It looks like they did a professional job and worked diligently to get the installation done. Very neat job. They explained how the system works and the smart thermostat. Thank you. Dale Garner did a good job sealing my bathtub drain to stop a leak, changing out the transfer valve for my shower and caulking. Harry Wheeler was a big help with inspecting what was needed after maintenance person found the items that needed repaired and replaced when he was servicing my old HVAC. I don't remember his name but I think it was Matthew. Harry came back after work was completed to check everything. He was a great help in going over everything with me and explaining the different choices I had for the HVAC system. Very efficient and detail oriented.

B
breanna gellness

My experience with One Source Heating and Cooling has been fantastic, especially thanks to Carla. She was incredibly helpful and patient in assisting me with setting up a service call. Carla made the entire process smooth and stress-free, answering all my questions and ensuring I got the appointment I needed quickly. Her professionalism and friendly attitude truly stood out, making me feel valued as a customer. I highly recommend One Source Heating and Cooling, and Carla’s exceptional service is definitely a big part of why.

S
Sonja Oliver

I had a great experience with One Source Heating, Cooling, Electric, and Plumbing. Their team installed my electric vehicle charger, and the process couldn’t have gone more smoothly. The technicians were professional, punctual, and took the time to explain everything clearly. They made sure the installation was neat, safe, and exactly what I needed. Excellent customer service from start to finish — I highly recommend One Source for anyone needing electrical work or EV charger installation!

J
jay sipes

One Source Does it All. This is my second time using them. Asha and Eddie helped me get my dryer vent cleaning scheduled. Garrett and Jack showed up polite and professional. They even taught me a little bit about what and how they do the cleaning. Their truck is impressive. I couldn't be any more pleased with the outcome and the dryer is working as it should once again. Thanks One Source Team!

Business details

Phone
(205) 304-1413
Address
3105 Pinson Valley Pkwy, Birmingham, AL 35217, USA
Hours
Open 24 hours

Service area

Based in Center Point. Serves 10 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

One Source Heating, Cooling, Plumbing & Electrical

4.8$$$$
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