On Call Plumbing and HVAC
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 75 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 75 Reviews Tell Us
Emergency Response
Fast emergency response even during high-demand situations. 2 of 5 reviews explicitly mention quick arrival and same-night service during emergencies.
Emergency and same-day calls
Emergency and burst pipe repair
Not enough data to identify weaknesses. All 5 reviews are 5-star ratings with no complaints about delays, quality, or billing surprises.
What To Watch Out For
Not enough data to identify weaknesses. All 5 reviews are 5-star ratings with no complaints about delays, quality, or billing surprises.
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Highly skilled technicians who solve problems efficiently and creatively. 3 of 5 reviews praise workmanship, professionalism, and problem-solving (e.g., avoiding costly cabinet removal).
Consistent crew quality with repeat-request appeal. 2 of 5 reviews specifically request the same technician for future work, signaling trust.
Not enough data to identify weaknesses. All 5 reviews are 5-star ratings with no complaints about delays, quality, or billing surprises.
Pricing
Customer-first mentality with pricing. 2 of 5 reviews highlight fair/reasonable costs and explicit willingness to defer service to help others in greater need.
Customer reviews
Reviews from Google, Yelp & more
Turned on the outdoor faucet first time in the season, and frost-cracked basement pipe leaked with water about 1" on sections of floor. Called and On Call Plumbing responded quickly, fixed the broken pipe, added a useful shut-off valve, all done professionally and at reasonable cost. Thank you!
Scott helped us with a major emergency! He was very nice, efficient and professional. Of course, he fixed the problem:-) We’ll probably request Scott for our next call to you. Thanks for arriving quickly and fixing our problem:-) Russ and Carol Fisher
Last month, the heat went out in my house During the night, I always use your company because I always get prompt and reliable service. Anyway, a lot of people had their heat go out that night so, since I was able to get my furnace started (miraculously) and then ordered the part on line I could wait for service. I spoke with Larry and he told me to call him if the heat went off again or when the part came in so that he could tend to other people who didn't have heat. As expected, my heat went out again, and I could not get it going so- Larry (We usually works in the office) showed up and he gave me a used part to use until my part came in. Then another gentleman came by to install the new inducer motor and a gasket. It is such a pleasure to work with a company that really gives care about people over money! You have under your employ, so many beautiful souls. Thank you for that.!
Wow! Scott and Tom did an amazing job under less than optimal conditions. To say the workspace was tight would be an understatement. Scott saved me not having to remove kitchen cabinets to perform the repair needed, which in turn saved me money. Kudos to both Scott and Tom for their professionalism. Not that i lol forward to needing more work done, but if I do, I know who I'm calling. Hopefully, when that day comes, Scott and Tom will be sent again. Totally trust them. I can't speak to cost, since I am filling this out before the bill arrives, but they were here for 4 hours. Figuring the going plumbing rate and materials, I think it will be well worth it. I have my shower back after months without it and that's a win in everyone's book.
On Call does a fabulous job. They are local and responsive and do honest work. This year alone!they efficiently replaced two water heaters for me, replaced a spilt system, serviced my 3 furnances. I appreciate all the team members from those that answer the phones and the skilled workers that service, repair and install the equipment.
Business details
Service area
Based in Saratoga Springs. Serves 2 nearby cities within 20 miles:
On Call Plumbing and HVAC