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My Plumber Plus: Heating, Cooling & Electrical

Plumber · Spotsylvania, VA

4.6Google · 487 reviews
Call (540) 684-5382Website ↗

You call them directly — we don't sell your info or route the call.

Our verdict

HIRE, WITH CONDITIONS

Fast, professional emergency response with excellent workmanship, but aggressive upselling and potentially inflated quotes on repairs are serious concerns.

0/100FPN Review Score · how we score

Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.

Ranked #12 of 15 plumbers we've reviewed in Spotsylvania, VA · compare all →

Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗

Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.

What reviewers praise

Highly responsive to service calls with professional demeanor. 3 of 5 reviewers explicitly praised timely service and courteous staff.

2 cited reviews
Everyone answered questions and went above and beyond.
Lon Sutton · ★★★★★ · Google · Apr 2026 communication
They handle my issue in a timely and professional manner.
Alexandra Heflin · ★★★★★ · Google · Feb 2026 responsiveness

Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.

Available 7 days a week including weekends, addressing emergency availability explicitly noted as a plus by one reviewer.

Cited in 1 of the 5 reviews we analyzed.

Thorough workmanship and cleanup. Multiple reviewers mentioned staff going above and beyond and ensuring jobs were done correctly.

1 cited review
Everyone answered questions and went above and beyond.
Lon Sutton · ★★★★★ · Google · Apr 2026 communication

Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.

What reviewers report — the concerns

Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.

Red flag

Non-refundable $49 diagnostic fee used as entry point before presenting inflated estimates. One reviewer explicitly called this 'predatory pricing' designed to trap customers.

Those parts cost less than $70, labor is 1-to-2-hour job.
Kawai Cheung · ★★★★ · Google · Feb 2026 pricing

Red flag

Pattern of upselling high-ticket add-ons (UV light system $1,500, duct cleaning $800+, special filters) after initial service, with customers declining these suggestions.

Cited in 1 of the 5 reviews we analyzed.

Significantly overpriced quotes relative to actual part costs and labor. One reviewer was quoted $1,100 for a 1-2 hour job with <$70 in parts.

Those parts cost less than $70, labor is 1-to-2-hour job.
Kawai Cheung · ★★★★ · Google · Feb 2026 pricing

Aggressive upselling tactics documented in 2 of 5 reviews, with technicians presenting multiple add-on suggestions after initial service agreement.

Those parts cost less than $70, labor is 1-to-2-hour job.
Kawai Cheung · ★★★★ · Google · Feb 2026 pricing

Cited in 2 of the 5 reviews we analyzed.

Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.

The evidence — in reviewers' own words

Critical

I called My Plumber Plus to fix a slow leak in my toilet. I was charged a $49 service fee just for the plumber to come out and provide a quote. Once here, the technician quoted me $1,100 to replace the fill valve, flush valve, flapper, and the floor shut-off valve. This is absolutely predatory pricing. Those parts cost less than $70 total at any hardware store, and the labor is a 1-to-2-hour job. For $1,100, I …
Kawai Cheung · ★★★★ · Google · Feb 2026
We bought a fabulous HVAC system and have been more than pleased. Servicemen always polite and good work. We regret the maintenance plan. Had HVAC inspection in DEc.We agreed to the suggested duct cleaning. $800 plus. While thats being done, the guy comes out with a suggested UV light for the system. Another $1500, to which we declined. then another suggestion of special filters. Beware of the non stop attempts to …
Diane Myers · ★★★★★ · Google · Feb 2026

Positive

From the beginning these guys were amazing. Tim the sales guy and the workers Zach and Austin were amazing. Everyone answered questions and made sure the job was done correctly. They cleaned up very well and went above and beyond for me. I highly recommend using Prime. I hope I don’t need them again but will definitely use them again if I need plumbing
Lon Sutton · ★★★★★ · Google · Apr 2026
Had our plumbing maintenance check on our house, Jason Flynn did a fantastic job! We needed a new electrical rod to be put in our water heater, that was a priority, and was taken care of. Other things (a water softener system) were recommended, but Jason didn’t push us, it was noted for a future visit. Very professional, competent work. Highly recommend Jason Flynn and My Plumber Plus for your plumbing needs. Not …
Tim Maher · ★★★★★ · Google · Mar 2026

Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗

The rating picture

Rating mix — of the 5 reviews we analyzed487 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 487 reviews so far. Treat this as a first read.

Newest review in our sample: Apr 2026.

Should you hire My Plumber Plus: Heating, Cooling & Electrical?

Best for

  • Emergency and same-day calls
  • Water heater install/repair

Hire if

  • You need a plumber who actually shows up when scheduled
  • You need fast same-day or after-hours response

Think twice if

  • You need predictable, consistent service across every visit
  • You need rock-bottom prices with zero flexibility on the quote
  • You need detailed walkthroughs and written estimates before work starts

Look elsewhere if

  • You're highly price-sensitive

Advice derived from the review analysis above — how we decide.

Own My Plumber Plus: Heating, Cooling & Electrical?

You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.

More plumbers in Spotsylvania, VA

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See all 15 plumbers we've reviewed in Spotsylvania, VA

Nearby: Spotsylvania · Thornburg · Quantico

How this page is made. We read and synthesize published customer reviews from Google, Yelp and the BBB, then publish our honest opinion — including the negative reviews other directories bury. We do notcall, test, or inspect plumbers, and we don't check licenses unless a source is stated. Business facts come from the plumber's Google listing. Sponsored placement exists only on city list pages, is always labeled, and never changes an assessment or ranking — this profile is never pay-influenced. Every quote is reproduced verbatim from a public review and attributed; we choose which quotes to feature, and that selection is our editorial judgment. Full methodology · How we make money · Corrections & disputes

Business data pulled Jul 2026 · Review analysis updated Jun 2026.