Mr. Plumber by Metzler & Hallam
Plumber · Indianapolis, IN · Open 24 hours per Google listing
Our verdict
Consistently exceptional technicians who arrive on time, explain work thoroughly, and won't pressure you into decisions—ideal for stress-free emergency calls.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Greenfield, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers praise technician professionalism, knowledge, and communication; multiple mention clear explanations during work
3 cited reviews
“The quality of his work was outstanding and gave complete confidence.”
“Kept me informed of what he was checking all the time.”
“Very transparent with options and pricing. Did not pressure me.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
On-time or early arrival noted by multiple reviewers; one technician (Joshua Burton) handled an unexpectedly long 5-6 hour job without complaint
1 cited review
“Very transparent with options and pricing. Did not pressure me.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing and no-pressure sales approach; one reviewer specifically praised detailed estimates with no on-the-spot decision pressure
1 cited review
“Very transparent with options and pricing. Did not pressure me.”
High workmanship quality across diverse job types (shower overhaul, drain cleaning, water heater inspection, system checks)
2 cited reviews
“The quality of his work was outstanding and gave complete confidence.”
“Kept me informed of what he was checking all the time.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer noted technician lacked proper specialized tools (pipe brush for bio removal, drain stopper brush), requiring workaround with wrench handle and paper towel
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Luke recently completed a full overhaul of the shower plumbing in my master bathroom, and I couldn’t be more pleased with the results. He was extremely thorough, knowledgeable, and professional throughout the entire process. He took the time to explain everything clearly, paid attention to every detail, and made sure the job was done right. The quality of his work was outstanding, and it gave me complete confidence …”
“Very pleased with the service Joshua Burton provided. Such a nice man and explained everything to me as he was doing it. What was supposed to be a simple project turned into a 5-6 hr service call. And Joshua took it all in stride…making sure everything was done right. Will definitely call on him if I’m in need of more plumbing projects. Mr. plumber should be very proud that he is a member of their team.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,367 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Whiteland · Greenfield