Grant Mechanical
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Based on review analysis
1 concern
Pricing structure concern: 1 of 5 reviews documents parts marked up over 200% and labor charges that may not align with job complexity; with only 5 reviews analyzed, this single negative pricing experience is significant
Trust Score: 0/100 · Based on 289 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 289 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Significant parts markup: charged $320 for a part available at Lowe's for $99 (222% markup)
Labor charges appear high relative to job duration: $127 charged for 30-minute diagnostic and part swap
Pricing structure concern: 1 of 5 reviews documents parts marked up over 200% and labor charges that may not align with job complexity; with only 5 reviews analyzed, this single negative pricing experience is significant
Quality & Professionalism
Outstanding communication and customer service: 3 of 5 reviews specifically praise transparency, thoroughness, and friendliness of team
Communication
Emergency responsiveness: showed up in under an hour for after-hours leak and completed full repairs in 4 hours
Outstanding communication and customer service: 3 of 5 reviews specifically praise transparency, thoroughness, and friendliness of team
Customer reviews
Reviews from Google, Yelp & more
As always, the Grant mechanical team did a great job from start to finish. The guys showed up to check on the job and what material was needed. They had everything needed to complete the repairs on their truck and finished all repairs in fours hours. Great job guys, thanks again
We had grant out for a plumbing issue under our sink. They fixed the problem and a few weeks later we had a small leak again. I called them and they showed in less than an hour and fixed the issue at no charge. All them techs we have had do work are always very friendly, honest, and professional. Highly recommend!!
Mike came out to take a look at my boiler because we had been having trouble with one of our zones. He did a thorough check and answered all my questions. Grant Mechanical would be hard to beat in communication, punctuality and work performed. Plus they are so easy to work with. I highly recommend them.
Technician showed up and I pointed out a part that was clicking within 2 minutes. He diagnosed that,Yes that was the bad part. That diagnostic cost me $120. He swapped out the part that was at Lowe's for $99. Grant mechanical charged me $320 for that part. On top of that, I was charged $127 in labor for a 30-minute job.
This team is absolutely amazing!! The best people work here, kind, helpful and do great work! Special shout out to Jesse, his guy that came to do work (not sure his name) then Mike for more work - these guys are all professional, quick, and very nice!! Also, another special thanks to the ladies in office running things, Julie and Ashley are so nice and their service is the bomb! First time using Grant Mechanical and my experience was perfect for having to fix stuff! I will for sure have them back out for work and would recommend over and over! Thank you!!
Business details
Service area
Based in Traverse City. Serves 1 nearby cities within 20 miles:
Grant Mechanical