Michael & Son Services
Plumber · Fredericksburg, VA · Open 24 hours per Google listing
Our verdict
Dispatches technicians within 20 minutes with exceptional knowledge and zero pressure sales—ideal for 2am emergencies where you need someone competent, fast, and honest.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Spotsylvania, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptionally fast response times with advance communication—technicians arrive on schedule with photo/text notification and pre-arrival calls
2 cited reviews
“Luis called he was 20 minutes out, educated me through whole process”
“just like the text said he was right on time”
Thorough diagnostic and repair work completed efficiently—one reviewer reports full sump pump system upgrade with pipe correction and functional testing completed in one hour
1 cited review
“He removed old pumps, installed correct pipe, new system in hour”
Technicians provide detailed education during service—5 of 5 reviewers specifically praise clear explanations and patient answering of questions
2 cited reviews
“Luis called he was 20 minutes out, educated me through whole process”
“just like the text said he was right on time”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Reputation for honesty and transparency—reviewers explicitly note technicians avoid upselling and provide straightforward advice on what actually needs service
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I had a HVAC rep from another company last year. They sent a young guy who did a cursory check. He didn't educate me on anything about my units. The main thing I remembered was the money I had to pay. Your company was professional from the emails I received, to the text with the technician's photo and stating that he was on his way. Luis then called me and said he was 20 minutes out. While here, he educated me …”
“Call Michael & Son regarding a a problem with our 10-year-old primary sump pump. Daniel did some troubleshooting and found the failure the result of pump age. Pump was 10 years old and had reached its life cycle. Decided to upgrade to a Zoeller Propak system. Daniel discovered the old system was using the wrong size discharge pipe. He removed the old primary and backup pumps, installed the correct size pipe, and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,152 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Michael & Son Services?
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Nearby: Spotsylvania · Thornburg · Quantico