MF Mitchell Plumbing HVAC & Drain Cleaning
Plumber · Worcester, MA
Our verdict
Owner-operator Mitch earns 36 of 38 analyzed reviews at 5★ — repeatedly praised for same-day calls and quotes ~$1,000 under big plumbing companies (fair_pricing=5).
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Worcester, MA · compare all →
Our opinion, based on the 38 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day service cited across 5 reviews — gas line fixed 'same day of the call', within-one-hour arrival noted
1 cited review
“Mitch is fantastic! He came within one hour after the call, helped to find the right part and saved us hundreds bucks $$$ with minimal work!”
Cited in 2 of the 38 reviews we analyzed — 1 cited review not excerpted here.
Honest, fair pricing (fair_pricing=5) — water-heater quote came in $1,000 less than the customer's own service contractor
1 cited review
“half hour later he came back with a quote $1,000 LESS than our own heating co with whom we have a service contract and with whom we have been doing business for well over 10 years!”
Cited in 2 of the 38 reviews we analyzed — 1 cited review not excerpted here.
Doesn't pad bills — 'didn't just charge me for unnecessary parts', diagnosed and fixed the real issue
1 cited review
“They thoroughly diagnosed the issue and fixed my hot water heater... didn't just charge me for unnecessary parts.”
Cited in 2 of the 38 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 38reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“They don't respond. Called twice, waited five days for their response.”
Positive
“Quick response, efficient, knowledgeable, and friendly. I'll definitely call him first next time.”
“I called MM to repair a leaked gas line to the oven range at my parent's house. He was able to come to the house on the same day of the call and fixed it right away. Thank you for the expedient service. We will definitely call again for additional plumbing service in the future.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2023.
Across platforms
Should you hire MF Mitchell Plumbing HVAC & Drain Cleaning?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own MF Mitchell Plumbing HVAC & Drain Cleaning?
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Nearby: Worcester · Auburn · Leominster