Max's Plumbing Services
Plumber · Harker Heights, TX · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Old-school plumber with 40-year track record and fair pricing, but expect delays and occasional communication mishaps on scheduled appointments.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Temple, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently fair pricing across multiple reviews, with customers noting affordability compared to competitors
2 cited reviews
“fairly priced and responsive”
“arrived at six. Max had said three o'clock”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Skilled diagnostics and workmanship on complex jobs, including underground pipe repairs and toilet resets
1 cited review
“diagnosed the problem and fixed it. Charged a reasonable amount”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Respectful, personable demeanor; assistant and Max both noted as likable and professional in manner
1 cited review
“diagnosed the problem and fixed it. Charged a reasonable amount”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Willing to take on difficult jobs others avoid, such as crawling under houses for burst pipes
1 cited review
“diagnosed the problem and fixed it. Charged a reasonable amount”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Communication inconsistency: one customer reported Max hung up abruptly during initial quote call, and later communication about arrival time was vague until specifically pressed
“arrived at six. Max had said three o'clock”
Scheduling reliability issues: promised 3pm arrival but arrived at 6pm; customer noted Max is 'busy' and delays are expected trade-off for lower pricing
“arrived at six. Max had said three o'clock”
Cited in 2 of the 5 reviews we analyzed.
Potential quality control concern: one review reports faucet malfunction the day after repair, possibly due to debris left in pipe during work
“arrived at six. Max had said three o'clock”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Let me start from last week. I called Max to see if I can get a quote for a price comparison. Max provide the info, then hung up. At the time I thought okay, maybe he had a bad day. So I called again and this time I schedule for a repair next week, the only reason I decide to go for his service was price which was affordable and he was nearby. Max had said he would be there in the afternoon but didn't specifically …”
Positive
“John ist the best, old-school, transparent, and direct, which I value. He is fairly priced and responsive.”
“I've used Max for past 40 years. Yes sometimes he takes longer than you want but he is a busy man. He doesn't try to cheat people, he doesn't over charge. He does good job. He knows his stuff. So you can wait till he gets there or you can pay high prices to get it done in your time. I vote Max's...”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 41 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Own Max's Plumbing Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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