Cooper & Bright Plumbing
Plumber · Harker Heights, TX
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Our verdict
Fast emergency response with exceptional communication, but one serious incident involving a hit-and-run with company vehicle raises accountability concerns.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Temple, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers highlight rapid response times and quick job completion, including after-hours emergency calls
3 cited reviews
“Came out quickly, explained what was needed, fixed in no time”
“Communication was exceptional. Plumber explained the process”
“Very reasonable compared to other offers, worked quickly”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviewers specifically praise clear communication and explanation of work performed
2 cited reviews
“Communication was exceptional. Plumber explained the process”
“Came out quickly, explained what was needed, fixed in no time”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Pricing described as 'very reasonable' and competitive compared to other quotes
1 cited review
“Very reasonable compared to other offers, worked quickly”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews reports a hit-and-run incident involving company vehicle with witnesses; reviewer contemplating police report and filed complaint with customer's business
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Whoever is driving the white tundra is a huge fan of hitting and running! He backed up into my truck, which had witnesses, and just drove off. I knew it was going to happen cause he looked at my truck, winced cause there’s not much room, and proceed to still backup and hit me. Instead of getting out and saying sorry, he hurriedly drove off. I already put in a complaint with the business they are doing work for. But …”
Positive
“The office was fast at scheduling. Communication was exceptional. The plumber explained the process and kept me updated while resolving my issues.”
“Cooper & Bright have done work at both mine and my Dad’s house! From the moment they took my call I received amazing customer service! They came out quickly, explained exactly what was needed, and had everything fixed in no time. I wouldn’t use anyone else! Highly recommend!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 66 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Copperas Cove · Schwertner · Temple · Holland