Marshall Services
Plumber · Collegeville, PA · Open 24 hours per Google listing
Our verdict
4.8★ across 1,089 reviews; professionalism cited in all 5 analyzed reviews — but 1 of 5 (3★) found quotes high enough to use a competitor for 3 big-ticket items. Strong on scheduled maintenance, no emergency signals.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Montgomeryville, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Professional technicians across every trade — named techs Lance, Collin, Barbara, and Travis each cited positively in 5 of 5 analyzed reviews
3 cited reviews
“Collin from Marshall Services came to inspect/service our sump pump and was great… thorough, friendly and professional. He clearly explained the issues and the options so we could make a plan.”
“We had Lance come into the house for an annual checkup of the heating system. The checkup was thorough and comprehensive with me learning a lot for purposes of DIY maintenence. We had Lance come back to make a couple of repairs that he had recommended. As with the first visit, Lance was professional and efficient.”
“Travis was very helpful in doing some electrical work to install a frame TV with the box and cords hidden. He was friendly and efficient - did great work and cleaned everything up!”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Sump pump inspection included clear explanation of issues and options — technician did not push unnecessary repairs
1 cited review
“Collin from Marshall Services came to inspect/service our sump pump and was great… thorough, friendly and professional. He clearly explained the issues and the options so we could make a plan.”
Annual heating system checkups are thorough and educational — Lance cited twice for teaching DIY maintenance
1 cited review
“We had Lance come into the house for an annual checkup of the heating system. The checkup was thorough and comprehensive with me learning a lot for purposes of DIY maintenence. We had Lance come back to make a couple of repairs that he had recommended. As with the first visit, Lance was professional and efficient.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing: 1 of 5 analyzed reviewers explicitly shopped away for 3 repairs after Marshall quotes came in too high — with only 5 reviews analyzed, this is a pattern worth noting
“High prices. I understand that we pay trades for their expertise and knowledge, but I could not get over some of the quotes. I would definitely shop around if you have some big ticket items to repair. I just had three items replaced by a different company for les”
Big-ticket quotes ran high — 1 of 5 reviewers (3★) switched to a competitor and had 3 items done for less
“High prices. I understand that we pay trades for their expertise and knowledge, but I could not get over some of the quotes. I would definitely shop around if you have some big ticket items to repair. I just had three items replaced by a different company for les”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“My honest opinion of the company. Moved to the Collegeville area two years ago. Went with Marshall because of all the positive reviews. Pros: Professional techs. Lance was the most recent. He is very knowledgeable and would definitely recommend him if you have a boiler system. Scheduling is easy. Affordable monthly membership. Cons: High prices. I understand that we pay trades for their expertise and knowledge, …”
Positive
“Thank you Barbara! Always a pleasure when placing my heating oil delivery order. Barbara is always so friendly, courteous and professional. I can always be assured that I will receive a prompt delivery and a great price. Thank you for all that you do!”
“We are very happy with Lance and the service that Marshall provides. We had Lance come into the house for an annual checkup of the heating system. The checkup was thorough and comprehensive with me learning a lot for purposes of DIY maintenence. We had Lance come back to make a couple of repairs that he had recommended. As with the first visit, Lance was professional and efficient. I would recommend Lance to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,089 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Marshall Services?
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Marshall Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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