PlumbPRO Services
Plumber · Lansdale, PA
Our verdict
Excels at emergency response and workmanship but communication breaks down after the job, and pricing fairness is inconsistent across jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Moorestown, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 30-minute arrival on main pipe break, next-day service during freeze conditions when competitors quoted weeks out
1 cited review
“Matt arrived 30 minutes later after we called that morning about main pipe break.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship: 4 of 5 reviews explicitly praise neat, skilled, efficient work completed correctly on first attempt
2 cited reviews
“They worked quickly, neatly, and got my kitchen drain problem squared away.”
“Matt arrived 30 minutes later after we called that morning about main pipe break.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Flexible and accommodating during jobs: willing to add unplanned work, accommodate itemized bids, respect customer property and animals
2 cited reviews
“They worked quickly, neatly, and got my kitchen drain problem squared away.”
“Matt arrived 30 minutes later after we called that morning about main pipe break.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Quality control inconsistency: one visit resulted in rushed workmanship (drywall chipped improperly, access panel barely fit, shower handle damaged) despite same company's other jobs praised for neatness and professionalism
“$300 for 90-minute visit that left me with additional out-of-pocket repairs.”
Communication gaps post-job: customer reported follow-up call to office never returned after diagnostic visit
“$300 for 90-minute visit that left me with additional out-of-pocket repairs.”
Inconsistent pricing fairness: one customer felt $300 for 90-minute diagnostic visit (determining issue was outside scope) left them with additional out-of-pocket repairs; contrast with 'excellent value' feedback from repeat customers
“$300 for 90-minute visit that left me with additional out-of-pocket repairs.”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called PlumbPro after noticing wet spots forming on my ceiling. To their credit, they scheduled a next-day visit and conducted a thorough inspection. They cut a hole in the ceiling—with the understanding that I would be responsible for patching it—in order to run diagnostics, including running water for about 30 minutes in total. They also inspected the bathroom above, which was the initial suspected source. …”
Positive
“I can’t say enough about the responsiveness of Plumb Pro! We had a freak main pipe break causing us to lose all water, we called them that morning, Matt arrived 30 minutes later - we had an estimate shortly thereafter. They acquiesced to our needing an itemized bid, and were out the next day bright and early. John and Bob were the experts who did the work for us this day. The level of professionalism, respect for …”
“Huge thank you to Jim A. and Plum Pro for once again coming through on short notice and restoring our heat. Jim was professional, honest, and had us up and running within a few minutes! Truly an awesome company with great people, and I will 100% always recommend 👌🙏”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,083 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire PlumbPRO Services?
Best for
- Emergency and same-day calls
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own PlumbPRO Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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