MAC 5 Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 2470 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 2470 Reviews Tell Us
Emergency Response
Fast response to emergencies—one reviewer specifically noted technician arrived quickly to unexpected leak
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
5 of 5 reviewers praise technician professionalism and knowledge; multiple mention clear explanations and transparency about work needed
Customer reviews
Reviews from Google, Yelp & more
I had a great experience with Robert when he came to fix my plumbing issue. He was extremely knowledgeable, professional, and took the time to explain everything clearly. Robert was also very kind, courteous, and genuinely helpful throughout the entire process. It's not often you find someone who combines technical expertise with such excellent customer service. The repair was completed efficiently, and everything is working perfectly. I highly recommend Robert to anyone needing plumbing services!
I was going to replace the toilet valve on 2 toilets inside the tank when I discovered that the shut off valve was leaking on one of the toilets and needed to be replaced. I called MAC5 and they sent my technician Brad. Brad was fantastic! Professional and polite and provided an estimate before doing any work. This put my mind at ease as I knew there would be no hidden costs. Brad completed all the work and I am extremely satisfied with the service. I will definitely be using MAC5 again! Highly recommend.
I had an excellent experience with Mac5, especially their technician, Michael. From start to finish, the service was timely, professional, and exceeded my expectations. Michael was knowledgeable, courteous, and went above and beyond to make sure everything was handled properly. The level of customer service was outstanding, and it's clear that Mac5 truly values its customers. I was so impressed with the quality of service that I decided to sign up for their annual membership. I highly recommend Mac5 and Michael to anyone looking for reliable, professional service.
Brian was quick to come to our unexpected leak. When he arrived he explained everything very thoroughly to us and gave us our options. He explained what would be our best option long term. We were unable to commit to that today but there was no pushing trying to make a sale etc just provided us clear explanations and service options. He repaired our leak quickly and made sure he left everything better than he found it. We are thankful for Brian’s professionalism and kindness.
Christopher Pena is an absolutely magnificent employee. He was so knowledgeable, thorough, honest, sincere and helpful. He was able to diagnose and resolve my AC problem with so much efficiency and confidence, my stress instantly decreased!! Christopher is an extremely kind and considerate human being. I HIGHLY recommend him.
Business details
Service area
Based in Melbourne. Serves 5 nearby cities within 20 miles:
MAC 5 Services