L.J. Stone, Inc.
Plumber · Muncie, IN
Our verdict
Stellar workmanship and responsiveness across all reviews, but pricing_fairness score of 0 is a critical red flag that demands investigation before calling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Muncie, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise punctuality and timeliness—crews arrive on schedule and complete work efficiently
2 cited reviews
“Always on time, cleaned up as he went along, kept us informed.”
“Professional, prompt and kept us informed of next steps.”
Consistent attention to cleanup and site respect mentioned in 4 of 5 reviews; crews leave no mess
2 cited reviews
“Great attention to detail. Efficient, knowledgeable, leaving no mess.”
“Always on time, cleaned up as he went along, kept us informed.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Professional communication and transparency throughout projects; crews keep customers informed of next steps
2 cited reviews
“Always on time, cleaned up as he went along, kept us informed.”
“Professional, prompt and kept us informed of next steps.”
High-quality workmanship with attention to detail across plumbing and related installations
1 cited review
“Great attention to detail. Efficient, knowledgeable, leaving no mess.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Zero pricing data across 5 reviews means emergency homeowners cannot assess whether 2am burst-pipe rates are fair or competitive—request quote before agreeing to service
“Great attention to detail. Efficient, knowledgeable, leaving no mess.”
2 more cited reviews
“Always on time, cleaned up as he went along, kept us informed.”
“Professional, prompt and kept us informed of next steps.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Pricing fairness dimension scored 0/100—no reviews contain pricing information, cost comparisons, or billing transparency to validate emergency rate fairness
“Great attention to detail. Efficient, knowledgeable, leaving no mess.”
2 more cited reviews
“Always on time, cleaned up as he went along, kept us informed.”
“Professional, prompt and kept us informed of next steps.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Donny installed our walk-in shower with great attention to detail. He was efficient, knowledgeable, and considerate of our home leaving no mess at the end of the day. It was a pleasure to have Donny in our home, and appreciate L.J. Stone Co. for having a quality company!”
“Joe Bear did an awesome job with our bathroom projects! Always on time, cleaned up as he went along, and a dedicated professional! Joe kept us informed on the entire process He worked in our hall bathroom, removing a tub/shower and installed a beautiful walk-in shower. In the master bath, Joe, and the professional plumber Jeff, removed a 3' shower and capped the drain and pipes, turning the space into a linen …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,490 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.