Len The Plumber Heating & Air, LLC
Plumber · Philadelphia, PA · Open 24 hours per Google listing
Our verdict
4.6★ across 5,673 reviews with 80% positive sentiment, but 1-star review cites $500 charge and unfinished work — leaving sink unattached to wall.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Philadelphia, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technicians praised for detailed explanations and clean worksite in 4 of 5 sampled reviews (themeCounts.professional=4)
2 cited reviews
“The service we received was exceptional. Your servicemen demonstrated remarkable professionalism. Their meticulous approach resulted in an outstanding execution of the task. The area was left nice and neat.”
“Once he had what he thought was the main issue resolved...he found another issue with the thermostat board in the basement. He promised to be back the very next day, which he was...He was cordial and took the time to explain to us the issues.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Same-day and weekend emergency service confirmed: sewer line repair completed on a holiday weekend per 1 reviewer
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Incomplete work documented: reviewer paid ~$500, clog cleared but sink left unattached to wall with no reattachment offer
“i paid a tad under $500. How much would they charged for removing and reattaching the sink another $500? Idk do better this.”
Pricing complaints flagged: 1 reviewer paid ~$500 for drain clearing and sink was left unattached to wall after work
“i paid a tad under $500. How much would they charged for removing and reattaching the sink another $500? Idk do better this.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I feel i was way over charged especially when i pulled the sink from wall and they didn’t reattach sink to wall i probably won’t go back and will cancel my plan i can’t honestly give 5 stars because my clog is cleared, but because i don’t have a functioning sink and i paid a tad under $500. How much would they charged for removing and reattaching the sink another $500? Idk do better this.”
Positive
“Ever do a "happy dance" because the plumber's van is backing up in your driveway? That's exactly what I was doing. Never knew how difficult it is to get service from any plumbing company on the weekend. Have an emergency and it's your worst nightmare! My sewerline was backup and finally exploded. At first there was miscommunication and due to shortage of technicians, holidays and sickness. Doesn't help that I …”
“The service we received was exceptional. My husband and I are incredibly grateful for your company's assistance during one of the most severe snowstorms in over a decade. Your servicemen demonstrated remarkable professionalism. Upon completion of the work, they provided a thorough explanation of all relevant details. Their meticulous approach resulted in an outstanding execution of the task. The area was left nice …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5,673 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Len The Plumber Heating & Air, LLC?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Len The Plumber Heating & Air, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Concordville · Philadelphia · National Park · Harrisonville